Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
2,949 Reviews

2,949 Reviews of Regal Kia Lakeland - Service Center

Sort by
November 24, 2024

Kelsey did a great job. I had a real concern, but this issued started back in 2022. she kept investigating till she found the paperwork associated with the issue. she is fr More

by sissyjo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
November 24, 2024

Service is always great. It's always clean in the waiting room. I always get waited on. More

by DaJoQuim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Schmidt, Kelsey Johnson
November 23, 2024

Service department is excellent. Misty is hands down the BEST advisor on staff! Appreciate her keeping our vehicle on point! More

by CAROFALINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

I always have my Sedona serviced at Regal Kia. My Sedona runs just like the day I bought it. More

by CSIMMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Sales went fine but when it was so called inspected. Bad experience not happy by far More

by cocoab87
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

If I could give this dealership a zero I would. I have been there twice and I will never go back. I will be traveling further to another Kia dealership for an oil change from now on. More

by Lezley Naquin
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
November 22, 2024

Was told our car would be worked on Saturday. No one called us. Had to call Monday for our car to be ready on Tuesday. And was treated like it was no big deal. Customer service needs help!! More

by JULIECOLDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
November 22, 2024

Very professional and transparency, helpful,accommodating and patience. I would love to recommend a friend or family member at Lakeland KIA. More

by janicew876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Excelente servicio personal muy agradable y el área donde uno espera muy buena los trabajadores muy atentos More

by QUINDELCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I have owed 3 kia 2 from Brandon kia I will always buy from Lakeland kia the honestly there is great I will be back to again pleas stay honest so far so good the service department is great thanks More

by fordproud1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
11
...