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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
2,922 Reviews

2,922 Reviews of Regal Kia Lakeland - Service Center

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November 09, 2024

Loved buying the car here but my last service you didn't fill my washer fluid, wonder what else was missed More

by ELLYSCHUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

November 09, 2024

Customer service was excellent but price for service was way too high! Did not honor a North Lakeland coupon I produced. More

by DWARD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you.

November 09, 2024

Very good service. Staff was very nice and understanding the during the whole time we needed a service. More

by María lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you!

November 08, 2024

Always polite and courteous. Willing to listen to finances that will work for the customer. Facility clean. I always leave with a good feeling that I have been treated fairly. More

by bcalhoun0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

We sincerely appreciate you taking the time to share with us your experience.

November 07, 2024

This is a quality dealership. Though the people have changed over the years, there is still good quality. More

by DVUL1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you!

November 07, 2024

Regal Kia is a great place ro buy a car and their service departent is exceptional. The advisors are very friendly amd are quick tp reapons More

by RAVENENVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you!

November 06, 2024

Great service, even fixed the problem from a walk in without an appointment. Quick and reliable service dept. Very professional. More

by HUBSARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Nov 12, 2024 -

Regal Kia Lakeland responded

Thanks for sharing your positive review of Regal.

November 06, 2024

Cinderella was great. Kept me informed as to the status of our car. Great personality and friendly. More

by dsengbu327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Figuroa
Nov 12, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Thank you!

November 06, 2024

Cinderella is so kind and very helpful. The staff overall are very quick to assist you and explain things well. More

by madisonhughes228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinderella, Tray Jackson
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you, she has been a great addition to the team.

November 05, 2024

Quick and to the point Can't in and left with exactly what we wanted and was completely satisfied More

by vadrigar91xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Robinson
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

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