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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,038 Reviews

3,038 Reviews of Regal Kia Lakeland - Service Center

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April 25, 2025

It was awesome very professional staff and quick service Na Clean environment and very warm inviting place More

by DAMB0309
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
April 24, 2025

Super clean - excellent staff - very supportive Would recommend this local to friends and relatives. I would give this dealership a 10. More

by EDGAR6130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Regal Kia Lakeland responded

Thank you for the glowing review! We're delighted to hear that our team at Regal Kia provided such a supportive experience. We appreciate your recommendation and look forward to serving you again in the future!

April 24, 2025

Willy was best salesman we have ever had to deal with! His manager that night was awesome also sorry don't remember his name. Wednesday bought car with daughter and Came back 2 days later and bought me a More

by ITSCATTODD896989
Recommend Dealer
Yes
Employees Worked With
Willy
Apr 24, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Willy and the team at Regal Kia provided such a great experience for you! It's fantastic that you found not one, but two cars with us. Thank you for choosing Regal Kia, and enjoy your new rides!

April 24, 2025

Excelent job, receiving great, Jonathan's attentions excelent,only thing the coffee maker was out of order but it came back alive before I left. I don't mind sitting at your lobby as long as I have coff More

by soniabetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Regal Kia Lakeland responded

Sonia, we're delighted to hear Jonathan took excellent care of you at Regal Kia! Sorry about the coffee maker hiccup, but glad it was back up and running before you left. See you next time!

April 24, 2025

Excelent job, receiving great, Jonathan's attentions excelent,only thing the coffee maker was out of order but it came back alive before I left. I don't mind sitting at your lobby as long as I have coff More

by soniabetancourt
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Regal Kia Lakeland responded

Sonia, we're delighted to hear Jonathan took excellent care of you at Regal Kia! Sorry about the coffee maker hiccup, but glad it was back up and running before you left. See you next time!

April 23, 2025

very friendly and did their absolute best to help me get a new car as quick as possible More

by shaddaierubert
Recommend Dealer
Yes
Employees Worked With
Felix Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Regal Kia Lakeland responded

We're so glad our Regal Kia team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

April 23, 2025

Good service just seems like 2 1/2 hours is pretty long to change oil ,fluids and rotate tires. More

by ronnie.hurst
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Apr 24, 2025 -

Regal Kia Lakeland responded

Thank you for the review, Ronnie. We appreciate your feedback regarding the wait time and hope you'll allow us the opportunity to provide you with a more efficient experience in the future. - The Regal Kia Team

April 23, 2025

Jonathan was great and he offered everything I could possibly need . Service was fast and he was respectful and polite. He needs a raise More

by MagalyRamirez4K
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Apr 24, 2025 -

Regal Kia Lakeland responded

Magaly, we're delighted to hear Jonathan provided you with such excellent service at Regal Kia! We'll definitely share your feedback with him and the team. Thanks for choosing us!

April 23, 2025

Jorge was so helpful and attentive. He went above and beyond while helping have my tinted windows completed. Also, I brought my vehicle on April 8th for maintenance and Jorge again, was More

by bleloudis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo and Jayden
Apr 24, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Jorge provided such attentive service during your visits at Regal Kia! It's wonderful knowing he went above and beyond for you. Thank you for sharing your experience, and we're here whenever you need us next!

April 23, 2025

When I bought my car I did not want to come back because it was not a great experience, but the people in the service center were very helpful and kind. It made me feel better about the dealership as a whol More

by lintar777
Recommend Dealer
Yes
Apr 24, 2025 -

Regal Kia Lakeland responded

We're glad to hear that our service team at Regal Kia was able to turn your experience around. We appreciate your feedback and look forward to serving you even better in the future!

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