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2,892 Reviews of Regal Kia Lakeland - Service Center
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December 31, 2024
Everyone at the dealership is always very kind and thoughtful. They also try very hard to make sure you are pleased when you leave. thoughtful. They also try very hard to make sure you are pleased when you leave. More
by skutah1and2@gmail.com
Verified CustomerEmployees Worked With
December 27, 2024
Person who checked in was good car brought back error lights still on dash board lights still on dash board More
by dragonfly60
Employees Worked With
December 24, 2024
Good service, quick attention,efficient,friendly and helpful staff,satisfactoria work,i would definitely recommend to my friends and family helpful staff,satisfactoria work,i would definitely recommend to my friends and family More
by Félix Franqui
Employees Worked With
December 24, 2024
Very friendly service. Waiting area is very clean and nice. Relatively fast service. Great place Waiting area is very clean and nice. Relatively fast service. Great place More
by llorren0
Employees Worked With
December 21, 2024
Was fast a easy to get service’ car was given back clean and ready for use and ready for use More
by alexisabrown1003
Employees Worked With
December 21, 2024
Great job to Manny and Ian, thank you again! Keep up the good work you guys, I appreciate you both Keep up the good work you guys, I appreciate you both More
by CaitlinNiNiNieves
December 21, 2024
The location is very convenient for me. Employees are courteous respectful. Jonathan has all the patience to deal with seniors. Employees are courteous respectful. Jonathan has all the patience to deal with seniors. More
by sbonsenor
December 20, 2024
Misty is always a pleasure to speak with. Car is always ready as promised or even early. Car is always ready as promised or even early. More
by agordon124
Employees Worked With
December 19, 2024
Great service and excellent Customer Service. Service has been quick and done well. Thank You! Service has been quick and done well. Thank You! More
by flmsutm
Employees Worked With
December 17, 2024
We've now gotten the run-around from four different members of the service team. This is the email we received from the Service Director at KIA. We can't find records for two missing oil changes duri members of the service team. This is the email we received from the Service Director at KIA. We can't find records for two missing oil changes during COVID (4-5 years ago), so they will not be honoring our warranty: Good Morning, I hope this email finds you well, the purpose of this email is to inform you that Kia Has responded to our Case, They have advised us the following. " I SEE SOME GAPS IN CUSTOMER MAINTENANCE HISTORY. PLEASE OBTAIN ALL OF THE OIL CHANGE RECEIPTS THAT THE CUSTOMER MAY HAVE THAT IS NOT SHOWN IN THE CARFAX REPORT YOU'VE PROVIDED" At this point we cannot continue without those Maintenance records, Kia will not continue the process There is a 13,268 mile gap between service done in KY 03-24-19 with 47,348 miles KY 02-27-20 with 60,616 miles Then another 12,466 miles gap from the service done in KY 02-27-2020 with 60,616 miles in KY 10-20-2021 with 73,082 miles If you can provided the missing maintenance records we will upload it to the case so we can continue the process so we can try to resolve this case. Thank you for your time. Jeffrey A. Soloj Service Director, Regal Kia 863-687-8000 ext 1025 More
by wendishuff
Employees Worked With
Other Employees :
Jeff Soloj, Kevin Stuckey, Richard Dudley
