Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,996 Reviews of Regal Kia Lakeland - Service Center
Sort by
April 02, 2025
It is a place where employees are attentive and are continuously giving feedback on what is happening. continuously giving feedback on what is happening. More
by t.yanira27
Verified CustomerEmployees Worked With
April 02, 2025
The maintenance department were quick and attentive with their service. Wait time was reasonable and service was done in good time. their service. Wait time was reasonable and service was done in good time. More
by mtgr64
Employees Worked With
March 30, 2025
I recently visited to have my tire checked due to an air leak. Jonathan, my service rep, was great—professional, courteous, and very helpful. The wait was a little longer than expected, but they didn’t leak. Jonathan, my service rep, was great—professional, courteous, and very helpful. The wait was a little longer than expected, but they didn’t charge me, topped off all my tires, and sent me on my way. Unfortunately, about eight hours later, the same tire was losing air again. They had missed the leak on the first visit, so I had to return. When I came back, Jonathan was extremely accommodating and got me straight into service without any hassle. More
by Kulotya
Employees Worked With
March 29, 2025
Jorge Benitez really did me a great service. After the overall inspection that the mechanic did for me - he had found a couple of things that my 2021 KIA Soul was due. It was a tidy little bit o After the overall inspection that the mechanic did for me - he had found a couple of things that my 2021 KIA Soul was due. It was a tidy little bit of money. BUT THEN Jorge found some discount coupons so 2 of the items on the list was free!!! How awesome to hear!! Really a great person to work FOR THE CUSTOMER!! More
by sissyjo3
Employees Worked With
March 29, 2025
Jonathan Benitez was very professional and friendly in the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in a timely manner. the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in a timely manner. More
by ALGUERR1234
Employees Worked With
March 28, 2025
Jonathan got our Kia in the shop early as I was there 30 minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience. minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience. More
by DAWNDELO360
Employees Worked With
March 27, 2025
Always professional, accurate, timely and willing to advise on the best solutions for our vehicle. advise on the best solutions for our vehicle. More
by ssmm68
March 27, 2025
Everyone was very process and helpful I appreciate all of the service professionals. Highly recommend you guys. the service professionals. Highly recommend you guys. More
by DAMB0309
Employees Worked With
