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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
2,924 Reviews

2,924 Reviews of Regal Kia Lakeland - Service Center

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January 21, 2025

Great customer service and prompt delivery of vehicle. Parts and service done fast.was please with all of service done on my vehicle More

by Anrod1953@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Regal Kia is a great company to work with. Thank you. I was well taken care of and Misty was awesome! More

by Bobbi Lee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

All dealerships have a bad name. They don’t want you to see what they’re doing. Ie; did they really change your oil snd filter?? They s/h cameras in the area where you car is being w More

by carnegieron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

My visit was okay very friendly people however I went to get molding replaced on my Kia Telluride but no one noticed the other side came off because it was sent through the car wash by one of the employees More

by phelishalaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Pleasant staff who gave me a convenient appointment time. Good service. Comfortable waiting area. Very happy More

by joe@artanis.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Regal Kia Lakeland responded

Joe, we're delighted to hear you had a positive experience with our team at Regal Kia! It's great that the appointment was convenient and the waiting area comfortable. Thank you for sharing your feedback!

January 17, 2025

They helped me get the car I liked and needed, explained everything so I understood and great customer service More

by brad18st8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Regal Kia Lakeland responded

Brad, we're delighted to hear that our team at Regal Kia provided you with excellent customer service and helped you find the perfect car. Thank you for sharing your experience!

January 16, 2025

Great customer service. I checked-in for my scheduled maintenance and checked-out fairly quickly. More

by mallorysmith64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your experience, Mallory! It was a pleasure having you visit us here at Regal Kia and we hope to see you again in the future!

January 16, 2025

Getting my cars serviced is always quick and easy, especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. More

by timasch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that your service experiences at Regal Kia have been smooth and efficient! It's great to know our online scheduling is making things easier for you. Thank you for trusting us with the care of your vehicles!

January 16, 2025

3 times brought into fix and either no part or damaged parts :( it would be good to check the parts before calling customers to schedule. More

by alaplante23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Service was excellent. Thank You.My time was well spent determining what my next lease will be More

by myronpacula2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Regal Kia Lakeland responded

Thank you for visiting Regal Kia! We look forward to assisting you with your next lease when you're ready!

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