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Regal Kia Lakeland

Lakeland, FL

4.5
4,852 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,852 reviews

October 27, 2023

Personal muy profesional en su trabajo y cortesía con el cliente pretendiendo siempre la satisfacción del usuario More

by LUCIABAUTISTA90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Santos, Pablo Moreira
Oct 27, 2023 -

Regal Kia Lakeland responded

Gracias!

October 26, 2023

Gibran was one of the best seller I've had, he didn't pressure me into buying anything but showed me all the options available for my price range !! HE A GREAT PERSON !! Reached out after to make sure al More

by isaiahtaylor632
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Santos
Oct 27, 2023 -

Regal Kia Lakeland responded

Congratulations on your new car! Be safe!

October 26, 2023

It takes too long to service your vehicle even if you have an appointment and they don't stand by what they quoted you with far as paying go More

by shellycarter52@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Regal Kia Lakeland responded

Thank you for posting your review. We value your time and apologize that our service wasn’t as fast as it should be. We hope you’ll give us another chance.

October 26, 2023

Extremely helpful and very thorough with any and every issue that I've had has been resolved everyone was extremely Pleasant More

by crystalclear1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Ortiz sales Shawn in management
Oct 27, 2023 -

Regal Kia Lakeland responded

Thank you! We are so grateful for your kind words.

October 25, 2023

I recently had the pleasure of working with a zein fadhil with Kia who truly went above and beyond to ensure I had the best car buying experience possible. From the moment I stepped foot onto the dealership More

by rrodri1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein
Oct 26, 2023 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal Kia . Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

October 25, 2023

Miss my yellow convertible Camaro. (Queen Bee) Time to grow up. Bought a Lexus. Lovin it. Road Trips happening soon. Thank you More

by MYMANRUFFUS
Recommend Dealer
Yes
Employees Worked With
Ed Box
Oct 26, 2023 -

Regal Kia Lakeland responded

Congratulations!

October 24, 2023

I came for 2 recalls and a general review. Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fix More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

October 24, 2023

The service was good and helpful staff was very professional. The customer service was excellent. More

by ckarielyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
Oct 26, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

October 24, 2023

20/10 in customer service for Jorge Benique. He is awesome and a great employee. More

by jenitza.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz
Oct 26, 2023 -

Regal Kia Lakeland responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal Kia . Thank you for choosing us. We hope to serve you again soon.

October 24, 2023

Fadhil was incredibly helpful and went above and beyond for me. I would definitly go back to Regal and work with him again in the future! More

by Courtney Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein
Oct 26, 2023 -

Regal Kia Lakeland responded

Thank you for visiting us at Regal Kia . We want you to know how much we appreciate you taking the time to leave us a review.

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