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Regal Kia Lakeland
Lakeland, FL
4,852 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,852 reviews
November 01, 2023
Jonathan was very helpful and nice. Kept me up with what was going on with my vehicle while i was there and my car was actually done faster than he stated which was a pleasant surprise. Kept me up with what was going on with my vehicle while i was there and my car was actually done faster than he stated which was a pleasant surprise. Always a great experience coming here More
by ADM.120288
Verified CustomerEmployees Worked With
November 01, 2023
I have had some great experiences with Greg. Very personable and dedicated to getting the customer in the right car. I'm on #6 Kia and when I purchase #7 , I will ask for Greg. Very personable and dedicated to getting the customer in the right car. I'm on #6 Kia and when I purchase #7 , I will ask for Greg. More
by TMHMPLT58
Employees Worked With
October 31, 2023
On the first trip we were taken and picked up from restaurant. This time she was on break I was hungry 😩 restaurant. This time she was on break I was hungry 😩 More
by lee wylie
October 31, 2023
Fadhil really helped me choose the perfect vehicle. He went out if his way to make sure I was happy with the purchase and most importantly comfortable with it. I’d choose Fadhil again for sure. I recom He went out if his way to make sure I was happy with the purchase and most importantly comfortable with it. I’d choose Fadhil again for sure. I recommend him and Regal Kia for anybody who’s not sure exactly what they want and needs reliability in their purchase. Thank you Fadhil and team! More
by Cody Tomlinson
October 29, 2023
Always good service and time spent wisely upon my frequent visits.Thanks again for the service. frequent visits.Thanks again for the service. More
by lowburns8
October 29, 2023
They take too much time giving you a diagnosis for your car. And my car still have issues. car. And my car still have issues. More
by lrrosado22
Employees Worked With
October 28, 2023
Jeremy was very good. The cost for the cabin and engine filters of $83 EACH was very exorbitant for a 10 minute TOTAL job. I know as I bought STP premium filters at auto z The cost for the cabin and engine filters of $83 EACH was very exorbitant for a 10 minute TOTAL job. I know as I bought STP premium filters at auto zone for.$35 for BOTH and installed both in less than 15 minutes. And I never did this before. The engine filter took maybe 3 minutes. The cabin filter took a little longer. So, this being said I can’t recommend any place that overcharges for very simple tasks. More
by carnegieron
Employees Worked With
October 27, 2023
Thank you for being available to service my Kia! I hope that yall will continue to improve and pay attention to the details to make more customers satisfied with good humanity and quality services t I hope that yall will continue to improve and pay attention to the details to make more customers satisfied with good humanity and quality services that match the price we pay for service More
by EDEVASIA
October 27, 2023
Fast, friendly, clean, and easy to understand the process of when my car was ready. The texting process kept me informed at all times. of when my car was ready. The texting process kept me informed at all times. More
by SARAH.LEDFORD
October 27, 2023
Friendly, clean and fast they always go above and beyond to make my experience the best. to make my experience the best. More
by hadsockjessica
Employees Worked With
