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Regal Kia Lakeland
Lakeland, FL
4,854 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,854 reviews
December 01, 2023
Fadhil and the whole team and Regal Kia were amazing. Everything went so smooth. Loved working with everyone especially Fadhil!!! Keep up the great work. Everything went so smooth. Loved working with everyone especially Fadhil!!! Keep up the great work. More
by vabuubles2004
Verified CustomerEmployees Worked With
Fadhil Zein, Pedro Jenner
November 30, 2023
I always get great service, and I feel like a valued customer when Jeremy takes care of me. customer when Jeremy takes care of me. More
by dc.1112
Employees Worked With
November 30, 2023
Very nice place with very nice staff,and the work performed on my car was quick and efficient. performed on my car was quick and efficient. More
by RTG910
Employees Worked With
November 28, 2023
By far the best experience ever at a dealership made sure I left with a smile on my face and in a brand new car thank you I left with a smile on my face and in a brand new car thank you More
by BMercado
November 28, 2023
Always accommodating, professional and courteous This is my 3rd Kia bought from this dealership. I will continue to purchase and have my service done at this dealership. I highly recommend. my 3rd Kia bought from this dealership. I will continue to purchase and have my service done at this dealership. I highly recommend. More
by RENAEGODWIN
Employees Worked With
Brooke
November 28, 2023
JEREMY CUSTOMER SERVICE IS AWESOME , HE SHOULD BE PROMOTED TO SERVICE MANAGER, HE EXPLAINED AND SEND ME PHOTO OF WHAT THE PROBLEM WAS ONE OF MY TIRES AND HELP ME , TO GET THE RIGHT TIRE . PROMOTED TO SERVICE MANAGER, HE EXPLAINED AND SEND ME PHOTO OF WHAT THE PROBLEM WAS ONE OF MY TIRES AND HELP ME , TO GET THE RIGHT TIRE . More
by SARAYDANNY3
Employees Worked With
November 26, 2023
No delay in service appointment. Service done in the expected time period. Very efficient business practices. Helpful and friendly staff. Service done in the expected time period. Very efficient business practices. Helpful and friendly staff. More
by andrew77
