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Regal Kia Lakeland
Lakeland, FL
4,863 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,863 reviews
January 13, 2024
?e really appreciated the salesmen we were pleased with their service. They were very pleasant to deal with. their service. They were very pleasant to deal with. More
by heather77tuck
Verified Customer
January 12, 2024
Perfect Excellent service and attention to detail. Johnathan is the best advisor I have dealt with at any dealership. Johnathan is the best advisor I have dealt with at any dealership. More
by Shawn Butler
January 12, 2024
Before this service car was brought to repair dashboard lights. Two days later same problem came back. During the last repair I get a printout of repairs needed. On that list was the same thing I paid $400 lights. Two days later same problem came back. During the last repair I get a printout of repairs needed. On that list was the same thing I paid $400.00 to have repaired. I also didn't receive the discount I was promised on the last repair. More
by JOHNHSHAW1938
Employees Worked With
Service repair department
January 12, 2024
I had to have a wheel replaced. At first the wrong wheel came in but Justin made sure the correct one was ordered and it was changed very quickly At first the wrong wheel came in but Justin made sure the correct one was ordered and it was changed very quickly More
by TN.BUTLER
Employees Worked With
Justin
January 06, 2024
Greg Schmidt and Orlando Lopez were great. Easy to communicate with and very knowledgeable about what they’re selling. Easy to communicate with and very knowledgeable about what they’re selling. More
by Lilibeth C
January 03, 2024
I met Greg three years ago at Regal Kia. He helped me lease a new car. Ever since then when ever U needed any help Greg would assist me navigate with the service I needed. He also keep in co He helped me lease a new car. Ever since then when ever U needed any help Greg would assist me navigate with the service I needed. He also keep in contact with me to make sure I was enjoying my car and to to be there was no problems. I would recommend to anyone thinking about a new Kia to see Greg. More
by Tony
Employees Worked With
December 31, 2023
Such a great dealership. Everyone was very helpful with helping us meet our budget and goals. Greg did a great job at explaining everything with the car and making sure we go Everyone was very helpful with helping us meet our budget and goals. Greg did a great job at explaining everything with the car and making sure we got into the one we wanted! If you need a new vehicle be sure to ask for Greg, he will make it happen! More
by michaelahxd
December 31, 2023
Called for appointment for recalls, got in quick and easy. Will be back, when I need service again. easy. Will be back, when I need service again. More
by Punkinspizgrl
Employees Worked With
