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Regal Kia Lakeland
Lakeland, FL
5,703 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,703 reviews
December 03, 2015
Exceptional Serive Thru and Thur and Thru! I have known of Regal Kia for years, since my boss and the owner go way back. Lakeland just seemed to far away to go to buy a pre-owned car, however I have known of Regal Kia for years, since my boss and the owner go way back. Lakeland just seemed to far away to go to buy a pre-owned car, however when my vehicle 'broke' two days ago it set in motion an awesome purchase experience. From our salesman Duke, who went way above and beyond making the car buying after dark work for us, to Kyle in finance, who was very knowledgeable and competently helped us thru the paper signing process, well it's only been two days but still liking the car! More
by CC
Employees Worked With
Duke Fenton and Kyle in Finance
December 03, 2015
Pre-Loved Scion xB I have never had a smoother dealer experience in my life. I 100% recommend Regal Kia to anyone looking for new or used. Cody did a great job, leaving I have never had a smoother dealer experience in my life. I 100% recommend Regal Kia to anyone looking for new or used. Cody did a great job, leaving me completely informed and content. More
by DasGuzzie
Employees Worked With
Cody Hicks
November 20, 2015
Great ! Greg was great he even fought for me to get the price I wanted and match a lower price that I found at another dealership- I drove away in a new 2016 Greg was great he even fought for me to get the price I wanted and match a lower price that I found at another dealership- I drove away in a new 2016 Forte. Greg Schmidt makes Regal Kia the success it is! More
by Melissa Eldredge
Employees Worked With
November 18, 2015
Awesome experience!! :) Where do i start?? Oh yeah!!! Great service, great people!! :) I would def come back again and refer my friends!!! :) :) :) Very friendly, fast servic Where do i start?? Oh yeah!!! Great service, great people!! :) I would def come back again and refer my friends!!! :) :) :) Very friendly, fast service!!!!!! Thank you!!! More
by Lyn :)
Employees Worked With
Sam Rager
November 15, 2015
Experience of a Lifetime Nearly 50 1st time new car purchase - Greg was great from my 1st reach out via Internet through final purchase - he even fought for me to get the pric Nearly 50 1st time new car purchase - Greg was great from my 1st reach out via Internet through final purchase - he even fought for me to get the price I wanted - I drove away in a new 2016 Sorento. Greg Schmidt makes Regal Kia the success it is! More
by Happy49
November 14, 2015
Great Car Buying Experience Sam Rager was our salesperson and he was very knowledgeable about the Sorrento which we bought. I would recommend that if you are looking for a new K Sam Rager was our salesperson and he was very knowledgeable about the Sorrento which we bought. I would recommend that if you are looking for a new KIA, this is the person you should go to. Everyone at the dealership seems very professional and personable. Sam is the one we will go to if we ever need another car!--Don VerHey More
by Don
Employees Worked With
Sam Rager
November 10, 2015
new car candanza The experience was outstanding. Sam Rager my sellsperson new exactly what I wanted an the payments I need. I love the new candanza.went I need a new c The experience was outstanding. Sam Rager my sellsperson new exactly what I wanted an the payments I need. I love the new candanza.went I need a new car or family an friends. I will recommend Sam rager. Very friendly an understands the needs of the customer. More
by devlrose1
Employees Worked With
Sam Rager, John Rios
November 10, 2015
A very easy going experiance I had a very pleasant experience at this KIA location. A lady named Leila called me and talked me into coming in and i was surprised at how far KIA ha I had a very pleasant experience at this KIA location. A lady named Leila called me and talked me into coming in and i was surprised at how far KIA has come. I bought with confidence and I am not disappointed . More
by Supralover
Employees Worked With
Leila
November 05, 2015
Kia Soul SStephen was polite and the dealership was clean and organized. All employees were nicely dressed and helpful. The only problem we encountered was wit SStephen was polite and the dealership was clean and organized. All employees were nicely dressed and helpful. The only problem we encountered was with the registration process, which caused a long wait because of the confusion. Also, the color wanted was not available in trim selected. More
by Steve
Employees Worked With
Steve Burgher, Danette Fernandez
November 05, 2015
Fantastic Helpful, courteous, and gave all options of how to purchase a new veh. The sales lady was there when she said she would be, and never even began to g Helpful, courteous, and gave all options of how to purchase a new veh. The sales lady was there when she said she would be, and never even began to get uptight with my grandson about his likes and dislikes of certain veh. she show us. More
by Pipes the man
Employees Worked With
Jennifer Dennis
