Regal Kia Lakeland

I was lied to from the moment I arrived at the dealership until I left with my truck. I told them how much I could spend, and after setting the deal I came back the next day with the amount agreed upon, in c until I left with my truck. I told them how much I could spend, and after setting the deal I came back the next day with the amount agreed upon, in cash, and they thru a paper on the desk that was $400 more. Having to write a check, I paid $200 more than was agreed upon. They said they would deliver the truck to me the next morning, and after calling them several times I found someone to take me to pick it up late in the afternoon. When I got there I discovered that they didn't even wash the truck, and later when I got home found that there wasn't a spare, and then came the final lie, that they would get me one. I've told everyone in my family and everyone I know.. More

I came to trade in my car to this dealer because they send me an e-mail that they would give me 25% over than regular trade in value for my car. They lied!!!! They did not even check a regular value and send me an e-mail that they would give me 25% over than regular trade in value for my car. They lied!!!! They did not even check a regular value and gave low low price - lower than everybody else for about 5 K!!! do not trust them. They lie and are rude to customers. It was 11/23/11 around 5 - 6 p.m. More

After visiting 2 other kia dealerships in the area, I have finally found one that really cares about your needs. I dealt with Douglas Phillips. I had a lot of questions at first, wondering if this deal have finally found one that really cares about your needs. I dealt with Douglas Phillips. I had a lot of questions at first, wondering if this dealership was going to be any different than the other two. They were and they ahve now earned my business on oth my kias. John Marr More

We arrived at the Regal Kia dealership after being treated horribly at another local Kia dealer. Our salesperson, Stanley (Stan), understood our buying situation and eased our concerns over the negat treated horribly at another local Kia dealer. Our salesperson, Stanley (Stan), understood our buying situation and eased our concerns over the negative experience we had with the other local dealer. Stan made my family feel comfortable and as if he had known our family forever! He is highly personable and a pure pleasure to do business with!! The car buying experience at Regal Kia was painless, fast, and professional from beginning to end. We HIGHLY recommend both Regal Kia as well as our salesperson, Stanley Hill! We LOVE our new car! Thank you Stanley and Regal Kia for such an enjoyable car buying experience! More

Robert was extremely helpful. I came with my wife and Robert spent time making sure we found exactly the right car. He also arranged financing so we were able to drive home that day with our new vehicle. Robert spent time making sure we found exactly the right car. He also arranged financing so we were able to drive home that day with our new vehicle. I am not the most patient person in the world, so I really appreciated that Robert made sure it didn't take any longer than necessary. I recommend Regal and Robert highly. More

ALL dealerships should do what this dealership is doing. I have been to my share of car dealerships, in many states, and this one was by far the best. Facility, employees, presentation, selection, price, e I have been to my share of car dealerships, in many states, and this one was by far the best. Facility, employees, presentation, selection, price, everything was perfect. Every single person in that place acted HAPPY to see me come in as a customer and treaded me with total respect. Great Job!! More

I went with the mindframe of finding something I could afford that I liked. When I got to the dealership I was greated with a smile and a handshake. Chico worked to find me what I wanted, a Kia Soul, fo afford that I liked. When I got to the dealership I was greated with a smile and a handshake. Chico worked to find me what I wanted, a Kia Soul, for a price I could afford. He said "I don't want you to look outside at your awesome car and look in your empty fridge." It really made me feel like he cared if I could afford it and would be happy, not just about his sale. More

I made an appointment with Mr. Hernandez. He pleasantly I made an appointment with Mr. Hernandez. He pleasantly greeted me when I arrived and after discussing my needs and price range, he was very helpful I made an appointment with Mr. Hernandez. He pleasantly greeted me when I arrived and after discussing my needs and price range, he was very helpful showing me options and discussing the features and benefits of each vehicle. after narowing it down I tested the car and made my decision. The financing was easy and fast and I was extremely happy with the payment outcome. Mr Hernandez even detailed it himself because the service dept was closed. He also called me the next day to make sure I was happy with my purchase More

chico helped me find a used car with the cash that i had to spend took a lot of work but he did a great job found me a toyota older but in good shape it was a great time working with all of the pepole at r to spend took a lot of work but he did a great job found me a toyota older but in good shape it was a great time working with all of the pepole at regal and will buy my next car from chico at regal More

CAME IN TO REGAL KIA TO LOOK AT THE NEW SPORTAGE AND JUST SHOP WE MEET CHICO AND HE WAS VERY HELPFUL AND ANSWERED ALL OUR QUESTIONS,HE HAD SUCH A GREAT PERSONALITY WE FELT AT EASE WITHIN THE FIRST 5 TO 10 MI SHOP WE MEET CHICO AND HE WAS VERY HELPFUL AND ANSWERED ALL OUR QUESTIONS,HE HAD SUCH A GREAT PERSONALITY WE FELT AT EASE WITHIN THE FIRST 5 TO 10 MIN, WELL WE DID NOT BUY THAT DAY BUT CAME BACK LATER THAT WEEK AND TOOK OUR NEW SPORTAGE HOME.THANKS TO CHICO AND THE REGAL STAFF More