Regal Kia Lakeland

They greeted my wife and myself very cordially and thanked us for coming in. They asked which models we were interested in and whether we had a trade in. They took the time to explain the different f thanked us for coming in. They asked which models we were interested in and whether we had a trade in. They took the time to explain the different features in the two models we were interested in. They never rushed us or made us feel like we were asking too many questions. In the end we got the model we wanted at the price we wanted. One of my best car buying experiences. Never once did I feel that they were hiding something or trying to up sell. They seemed sincerely interested in getting me what I wanted. Also what ever they told me over the phone to get me in, was what I received at the showroom. A great experience, I would do it again. More

Justin was very helpful, kind, honest and they went out of there way to help us find the two vehicles that would fit our budget. And we were very pleased with the treatment shown to us from this salesman. of there way to help us find the two vehicles that would fit our budget. And we were very pleased with the treatment shown to us from this salesman. We will be recommending Justin and the dealership to all or friends and family. P.S. Thanks so much Justin! More

I had an excellent experience. I came in and drove off a satisfied owner of a brand new 2014 Kia Forte. I would recommend anyone to use Reagal Kia to purchase their next car. satisfied owner of a brand new 2014 Kia Forte. I would recommend anyone to use Reagal Kia to purchase their next car. More

Around December 12th I went on line in search of a Chevrolet Impala. I heard from several dealerships, including Regal Chevrolet in South Lakeland. I was contacted by Meagan Sikking who was "AWESOME" Chevrolet Impala. I heard from several dealerships, including Regal Chevrolet in South Lakeland. I was contacted by Meagan Sikking who was "AWESOME". I told her we needed a different vehicle because my husband was having trouble getting in and out of the car we had because of health issues. I was very impressed with Meagan's understanding of my situation. It was several day's before we were able to get to the dealership to look at the vehicle that we thought we wanted. On Saturday the 14th we were able to go in and look at the car. Unfortunately, that did not pan out because that vehicle also was hard for my husband to get in and out of. We started to leave the lot with the request that should she get something else in to please call me because I knew I wanted to deal with her. As I was backing out to leave a young man named Eric motioned for us to wait. He said there was another vehicle that had a few more miles but it had power seat's that might work for my husband. We test drove this vehicle and it was just what we needed so we left Regal South in Lakeland driving the Impala. The thing that touched me the most was that Meagan had us stay in our vehicle and she drove both car's that we looked at around to us because she did not want my husband to have to walk any further than necessary. Between Eric and Meagan I left that dealership feeling great about our experience. Both the business experience and also the personal experience where they took very good care of us. I had some questions about the vehicle that came up over the weekend and on Monday morning I went back to the dealership and Meagan met with me and answered all of the questions that she knew and then took me to other people who showed me how to use some of the equipment that I was not familiar with. They were all great!! Kudo's to the entire staff that I dealt with. There was Meagan, Eric, Nick, Dee and Greg. The owner of this company must be very proud of his empoyee's as everyone I met was nicer and easier to deal with than any car buying experience I have ever had. If you have not visited Regal Chevrolet in South Lakeland and you are looking for a new or good used vehicle, you owe it to yourself to do so before you purchase a vehicle at any other dealership! I think you will be glad that you did. More

Best time of my life. I had fun while being attended to professionally. Heather made it fast and fun to see a sales rep. Jenn sold me a Kia Soul 2013, with luis helping and Jose finalizing everything. I fe professionally. Heather made it fast and fun to see a sales rep. Jenn sold me a Kia Soul 2013, with luis helping and Jose finalizing everything. I felt cared for and my business appreciated. Heather did a fantastic job setting jenn and I up together. I am thankful for everything they did for me, because I really am nobody special, but you wouldn't think so by the way they all cared for me. More

I was blessed with Regal's finest angels if they don't know. My experience was heavenly. You don't get to meet too many people will go extra miles to help and listen converse with you about things y don't know. My experience was heavenly. You don't get to meet too many people will go extra miles to help and listen converse with you about things you have passion for. All three of the gentlemen were very courteous little do they know they are mini counselors & encouragers to some. I appreciate all that Regal has BLESSED me with. May God continue to keep you the way you are in all the things you do in your duties at work. As for Adam in the finance department I did not mean to leave you out. You were an inspiration as well even though we didn't spend must time together very helpful and informative too. May GOD bless Regal and all of their employees. Selina Green Lakeland, FL More

I went in with bad credit, no hope of leaving with a car after a little while of talking to Eric and telling him about my situation they found the best vehicle and a good price for me. I will go back in the after a little while of talking to Eric and telling him about my situation they found the best vehicle and a good price for me. I will go back in the future to get another vehicle. More

He was wonderful and extremely kind and was very knowledgable and I can tell he is very dedicated to his job and he does it very well. knowledgable and I can tell he is very dedicated to his job and he does it very well. More

Heather was courteous and responsive to all questions over the phone/internet. Pete was very friendly and did not pressure us into purchasing a vehicle on the day of the visit. Even when a flaw was fou over the phone/internet. Pete was very friendly and did not pressure us into purchasing a vehicle on the day of the visit. Even when a flaw was found on the vehicle being considered, Pete's manager inspected the car and was going to fix the flaw at no additional cost. Ultimately, we did not purchase a car that day, but the staff wrote down my criteria and will continue looking on my behalf. More

To start, I encountered heather by phone .she talked me into coming to visit the dealership because I was thirty five ,forty min. away. when I arrived ,I saw her out side and she and I had a long talk, s into coming to visit the dealership because I was thirty five ,forty min. away. when I arrived ,I saw her out side and she and I had a long talk, she showed me a 2014 Sorento SLX which I did purche. She then introduced me to a sales person. Since that day of inception, I have seen her three times and while talking with her and waiting for my vehicle to be serviced she stopped what she was doing and took time to listen to some of my concerns. She left to talk with management , when she returned she said every thing would be taken care of. It seems when ever I visit the dealership, she is there. She is very pleasant to talk to. She would stop what she was doing and listen to any of my concerns, She is an asset to your company and you should have others like her because she would stop what she was doing and, listen to your concerns. I say that she goes beyond to make you feel comfortable and part of the Kia family. Others in your parts and service department are also very helpful and explain every thing that is being done and how doing the work correct it. My hat off to them, All I can say is, keep up the good work and you have one heck of a gang. KEEP UP THE GOOD WORK AND IF I GET A NEW VEHICLE AGAIN , IT WILL BE FROM YOUR DEALERSHIP. Sincerely , Joseph Grosso More