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Regal Kia Lakeland
Lakeland, FL
4,830 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,830 reviews
July 31, 2014
best dealer What a great buying experience thank you Anthony for the best experience I ever had buying a car. I love my car and Anthony did a great job listening What a great buying experience thank you Anthony for the best experience I ever had buying a car. I love my car and Anthony did a great job listening to my needs and picking the right car. More
by alex0909
July 31, 2014
Best dealership in town Anthony was great!! I recommend this dealership to anyone looking to buy a new car. I was treated with respect and wasn't pressured into a purchase. I Anthony was great!! I recommend this dealership to anyone looking to buy a new car. I was treated with respect and wasn't pressured into a purchase. I will be back! More
by Tnicole8710
Employees Worked With
Anthony was great!! Best car buying experience EVER!!
July 29, 2014
Great service Every time I need maintenance on my 2012 Sportage, I always go to my dealer Regal Kia. Even for an oil change, they're not more expensive than any oth Every time I need maintenance on my 2012 Sportage, I always go to my dealer Regal Kia. Even for an oil change, they're not more expensive than any other service place, but they will wash and vacuum my vehicle for the same price. If there's a recall on something, they will take care of it as well at the same time, since they have my full vehicle history on file. I did the best possible deal and experience when I bought my Sportage two years ago from Gregg Schmidt, and I've never had such good experience with any other dealer's service dept for all the vehicles I've owned so far, and that's many since I'm 56 years old. More
by 58claude
Employees Worked With
July 29, 2014
Best salesman I've ever had! Anthony has gone above and beyond with the purchase of my vehicle. He's been so friendly and makes sure that I am happy with my purchase. Unfortunate Anthony has gone above and beyond with the purchase of my vehicle. He's been so friendly and makes sure that I am happy with my purchase. Unfortunately when I bought my vehicle the rear seat had to be repaired, but Anthony kept me informed during the process of the repairs and is making sure that I am completely satisfied with the work. I would recommend my friends and family to Anthony! More
by mthagard
July 26, 2014
2014 Kia Forte- Jennifer Dennis I have to say purchasing my Kia Forte from Jennifer Dennis was an awesome experience. Jennifer explained everything I was to expect during the process I have to say purchasing my Kia Forte from Jennifer Dennis was an awesome experience. Jennifer explained everything I was to expect during the process. She made sure I was happy with my payment options. This helped me to de-stress. . More
by fabio285
Employees Worked With
Jennifer Dennis, Jennifer Dennis
July 25, 2014
Jennifer Dennis I am the proud owner of a Kia Sedona. This is the second vehicle I purchased from Jennifer Dennis. Jennifer has great customer service skills. She mak I am the proud owner of a Kia Sedona. This is the second vehicle I purchased from Jennifer Dennis. Jennifer has great customer service skills. She makes you feel comfortable with your selection throughout the entire process. I will definitely purchase a vehicle from Jennifer at Kia Regal in Lakeland again! More
by margaret.martinez.58726
Employees Worked With
Jennifer Dennis, Jennifer Dennis
July 25, 2014
Jennifer Dennis- 2014 Kia Sportage I was so happy my daughter recommended I see Jennifer before purchasing a car. I wanted something reliable and comfortable. My Kia Sportage is just wh I was so happy my daughter recommended I see Jennifer before purchasing a car. I wanted something reliable and comfortable. My Kia Sportage is just what I needed. Jennifer seemed to have read my mind. She made sure I was happy with my new purchase, even making sure I knew how to work the tech savvy features before I drove off. This was a pleasurable experience for me buying my first new car. More
by jaffer9249
Employees Worked With
Jennifer Dennis, Jennifer Dennis
June 29, 2014
Purchased new 2014 kia soul This was a great experience. 100 percent on personal attention. Wonderful give and take in the haggling department. Did their best to work with us on This was a great experience. 100 percent on personal attention. Wonderful give and take in the haggling department. Did their best to work with us on a fair deal. Our sales associate was pleasant, hard working, and knowledgeable. Very good with financial explanations, and a good listener to our needs. Would definitely recommend them to anyone. More
by kyros
Employees Worked With
David Baldwin, Justin
June 24, 2014
Best car buying experience! My family has purchased 3 cars from this dealership.. Jennifer made our first purchase experience so pleasant, i left feeling like family..sent friend My family has purchased 3 cars from this dealership.. Jennifer made our first purchase experience so pleasant, i left feeling like family..sent friends to Regal with her business card...they also made purchases..went back for 2nd car thru Jennifer...again she stopped at nothing until we were happy...had to make a third unexpected purchase..needed quick turnaround and was assisted by Ed Seymour because Jennifer was not available that day..Ed was wonderful again our experience was very pleasant, they kept us informed of every step in the process.Ed even gave Jen credit for the sale since she was the one that we were coming to see...i still hand out their business cards and still drive over an hour just to do business with Regal..top notch dealership, top notch staff.... More
by Hamptonlynda
Employees Worked With
Ed Seymour, Jennifer Dennis & Charles in finance, Jennifer Dennis
June 01, 2014
New car purchase Everyone we spoke with was very nice and knowledgable. They stayed late to get our deal done. We had to come back the next day and got our tank filled Everyone we spoke with was very nice and knowledgable. They stayed late to get our deal done. We had to come back the next day and got our tank filled with gas. Overall, we had a great experience and would go back to buy another car from them. More
by Sjacksrn
