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Regal Kia Lakeland

Lakeland, FL

4.5
4,906 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,906 reviews

July 05, 2015

Buying/Leasing a Kia Soul The Sales person was very helpful. However, he should be empowered to make decisions/negotiations without going back and forth to management. The pr More

by redsoul2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Ruiz
Jul 06, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review! We take all reviews very seriously and make changes daily to use them to help improve as a business.

July 02, 2015

excellent experience I had an absolute excellent experience with Greg ..he helped me buy my first car and went above and beyond my expectations he had the best customer se More

by magana1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review! Congratulations on your first car!!!!!

June 30, 2015

A WORLD of THANKS Thanks Mr.John Hyde for making me feel like family.I was in for a quality service repair on a Chevy HHR and you did an awesome thing,you placed me beh More

by MR.Earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not good with names,so I thank the whole team for making me feel at home.
June 24, 2015

Greg at Kia Greg never tried to pressure me to buy anything I didn't want. He helped me get the Sorento I wanted. Better than Anywhere else. More

by killrblueyz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Regal Kia Lakeland responded

Thank you so much for your business and review!

June 18, 2015

Best Experience Ever! This was the best car buying experience I have ever had! Our salesman GREG SCHMIDT was phenomenal! We told him what we were looking for and our budget More

by Crystal B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Regal Kia Lakeland responded

Crystal! Thank you so much for your review! We are so happy you had an awesome experience with Greg!

June 17, 2015

No hassle!!! I would say hands down the experience that I had was Spectacular! I was not haggled or hassled I felt like I was being heard and I received what I wan More

by #Classy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Galloway
Jul 06, 2015 -

Regal Kia Lakeland responded

Thank you so much for you continued business and your review! We are happy to have you as part of the Regal Family!

June 12, 2015

Excellent Experience Greg was an exceptional salesperson who exceeded all of my expectations on my first visit to Regal Kia. I was out the door with my new car within 3 ho More

by Leona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Barboca
Jul 06, 2015 -

Regal Kia Lakeland responded

Leona, thank you so much for your amazing review! Greg is one of our best and we are so glad you agree!

June 10, 2015

Excellent Experience I walked into the Kia dealership knowing what I didn't want and quite unsure of what I did want or need. Greg was very patient and knowledgeable in h More

by Ndanielle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review! We are so glad Greg gave you a great experience! Welcome to the regal family!

June 06, 2015

Best Customer Service EVER! My husband and I have purchased 5 brand new cars over the past 18 yrs! The thought of going to buy a new car was right up there with a root canal!!! T More

by Happy Customer !!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Regal Kia Lakeland responded

Wow! What an awesome review! Thank you so much Graf family for trusting us with your business!!!!

June 05, 2015

Thank You Cody Hicks and Kia ! Cody Hicks was our salesmen and he listened to everything I was interested in. He was very knowledgeable about the kind of car I was looking for ! He More

by JuJu S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CODY HICKS
Jul 06, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review! We are so glad Cody gave you the true Regal experience! Welcome to the family!

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