Regal Kia Lakeland

Around December 12th I went on line in search of a Chevrolet Impala. I heard from several dealerships, including Regal Chevrolet in South Lakeland. I was contacted by Meagan Sikking who was "AWESOME" Chevrolet Impala. I heard from several dealerships, including Regal Chevrolet in South Lakeland. I was contacted by Meagan Sikking who was "AWESOME". I told her we needed a different vehicle because my husband was having trouble getting in and out of the car we had because of health issues. I was very impressed with Meagan's understanding of my situation. It was several day's before we were able to get to the dealership to look at the vehicle that we thought we wanted. On Saturday the 14th we were able to go in and look at the car. Unfortunately, that did not pan out because that vehicle also was hard for my husband to get in and out of. We started to leave the lot with the request that should she get something else in to please call me because I knew I wanted to deal with her. As I was backing out to leave a young man named Eric motioned for us to wait. He said there was another vehicle that had a few more miles but it had power seat's that might work for my husband. We test drove this vehicle and it was just what we needed so we left Regal South in Lakeland driving the Impala. The thing that touched me the most was that Meagan had us stay in our vehicle and she drove both car's that we looked at around to us because she did not want my husband to have to walk any further than necessary. Between Eric and Meagan I left that dealership feeling great about our experience. Both the business experience and also the personal experience where they took very good care of us. I had some questions about the vehicle that came up over the weekend and on Monday morning I went back to the dealership and Meagan met with me and answered all of the questions that she knew and then took me to other people who showed me how to use some of the equipment that I was not familiar with. They were all great!! Kudo's to the entire staff that I dealt with. There was Meagan, Eric, Nick, Dee and Greg. The owner of this company must be very proud of his empoyee's as everyone I met was nicer and easier to deal with than any car buying experience I have ever had. If you have not visited Regal Chevrolet in South Lakeland and you are looking for a new or good used vehicle, you owe it to yourself to do so before you purchase a vehicle at any other dealership! I think you will be glad that you did. More

Best time of my life. I had fun while being attended to professionally. Heather made it fast and fun to see a sales rep. Jenn sold me a Kia Soul 2013, with luis helping and Jose finalizing everything. I fe professionally. Heather made it fast and fun to see a sales rep. Jenn sold me a Kia Soul 2013, with luis helping and Jose finalizing everything. I felt cared for and my business appreciated. Heather did a fantastic job setting jenn and I up together. I am thankful for everything they did for me, because I really am nobody special, but you wouldn't think so by the way they all cared for me. More

I was blessed with Regal's finest angels if they don't know. My experience was heavenly. You don't get to meet too many people will go extra miles to help and listen converse with you about things y don't know. My experience was heavenly. You don't get to meet too many people will go extra miles to help and listen converse with you about things you have passion for. All three of the gentlemen were very courteous little do they know they are mini counselors & encouragers to some. I appreciate all that Regal has BLESSED me with. May God continue to keep you the way you are in all the things you do in your duties at work. As for Adam in the finance department I did not mean to leave you out. You were an inspiration as well even though we didn't spend must time together very helpful and informative too. May GOD bless Regal and all of their employees. Selina Green Lakeland, FL More

I went in with bad credit, no hope of leaving with a car after a little while of talking to Eric and telling him about my situation they found the best vehicle and a good price for me. I will go back in the after a little while of talking to Eric and telling him about my situation they found the best vehicle and a good price for me. I will go back in the future to get another vehicle. More

He was wonderful and extremely kind and was very knowledgable and I can tell he is very dedicated to his job and he does it very well. knowledgable and I can tell he is very dedicated to his job and he does it very well. More

Heather was courteous and responsive to all questions over the phone/internet. Pete was very friendly and did not pressure us into purchasing a vehicle on the day of the visit. Even when a flaw was fou over the phone/internet. Pete was very friendly and did not pressure us into purchasing a vehicle on the day of the visit. Even when a flaw was found on the vehicle being considered, Pete's manager inspected the car and was going to fix the flaw at no additional cost. Ultimately, we did not purchase a car that day, but the staff wrote down my criteria and will continue looking on my behalf. More

To start, I encountered heather by phone .she talked me into coming to visit the dealership because I was thirty five ,forty min. away. when I arrived ,I saw her out side and she and I had a long talk, s into coming to visit the dealership because I was thirty five ,forty min. away. when I arrived ,I saw her out side and she and I had a long talk, she showed me a 2014 Sorento SLX which I did purche. She then introduced me to a sales person. Since that day of inception, I have seen her three times and while talking with her and waiting for my vehicle to be serviced she stopped what she was doing and took time to listen to some of my concerns. She left to talk with management , when she returned she said every thing would be taken care of. It seems when ever I visit the dealership, she is there. She is very pleasant to talk to. She would stop what she was doing and listen to any of my concerns, She is an asset to your company and you should have others like her because she would stop what she was doing and, listen to your concerns. I say that she goes beyond to make you feel comfortable and part of the Kia family. Others in your parts and service department are also very helpful and explain every thing that is being done and how doing the work correct it. My hat off to them, All I can say is, keep up the good work and you have one heck of a gang. KEEP UP THE GOOD WORK AND IF I GET A NEW VEHICLE AGAIN , IT WILL BE FROM YOUR DEALERSHIP. Sincerely , Joseph Grosso More

The Team I worked with assisted me from start to finish, delivered my new KIA Soul to me in the color I asked for. the process was smooth right down to assisting me with finding the right insurance company. delivered my new KIA Soul to me in the color I asked for. the process was smooth right down to assisting me with finding the right insurance company. The price I paid was fair. The staff at Regal are polite and courteous from the moment the first person answered the telephone to the delivery of my new KIA....very pleased with the overall experience. I highly recommend this dealership they provide top of the line customer service. More

I am coming on here to share my experience with salesman Eric Kofler at Regal Chevrolet in Lakeland, FL, frankly because it was an amazing one. I honeslty could not have asked for a better more honest and h Eric Kofler at Regal Chevrolet in Lakeland, FL, frankly because it was an amazing one. I honeslty could not have asked for a better more honest and helpful salesman. I feel lucky that I was able to buy a car from him. He was extremely friendly, responsive, helpful and honest. He really wanted to help me and make sure that the deal was right and good for me. I would highly recommend him to anyone i know! There are a lot of people these days who are just trying to maximize profit instead of being honest and willing to give the customer the best deal possible. This was not the case with Eric, he literally went above and beyond to give me the best deal possible and I cannot thank him enough. He is a good person who you can trust when purchasing a used vehicle. He was not pushy at all and let me decide on my own pace. He was extremely understanding and attentive to my thoughts as I worked my way through making my choice. I am extremely happy with me overall experience, as well as my car. Go see Eric and you wont be disappointed!! More

t/w Lisa over the phone and via email about Lexus suv. Lisa and Eric sent me car-fax info about the car and we called to discuss. set appointment and met with Eric - very professional and easy to do busi Lisa and Eric sent me car-fax info about the car and we called to discuss. set appointment and met with Eric - very professional and easy to do business with. the car met our requirements and the pricing was fair and logical on the trade-in. the whole transaction was smooth except for a few computer bugs. Charles took good care of us in the finance dept and we were on our way. would recommend this team to anyone Marybeth and Jay More