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Regal Kia Lakeland
Lakeland, FL
4,903 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,903 reviews
September 03, 2015
Awesome experience. Great customer service! The customer service was great, everyone was friendly. I didn't feel forced to purchase a vehicle from them. They worked with me. They got me a great The customer service was great, everyone was friendly. I didn't feel forced to purchase a vehicle from them. They worked with me. They got me a great interest rate with payments I was looking for and got me into a new car. And got everything done fast! More
by Coralie 915
Employees Worked With
Ricardo and Jerry
September 01, 2015
Excellent Auto Shopping Experience We purchased a new car for our daughter this weekend at Regal Kia in Lakeland. Everybody from Ed our Sales man, to Chris the Sales Manager made sure t We purchased a new car for our daughter this weekend at Regal Kia in Lakeland. Everybody from Ed our Sales man, to Chris the Sales Manager made sure that all of our needs were met. Thank you for exceeding our expectations. I would reccommend Regal Kia in Lakeland and not think twice about it. So if you are in the market for a quality vehicle with courteous, professional and entertaining Sales Team, I suggest you visit Regal Kia in Lakeland. More
by amandadwills
Employees Worked With
Ed Ortiz
August 31, 2015
AWESOME Experience!!! If you are looking for someone to assist you with purchasing a vehicle I HIGHLY recommend the Regal Kia dealer!!! Niko was so friendly and genuine and If you are looking for someone to assist you with purchasing a vehicle I HIGHLY recommend the Regal Kia dealer!!! Niko was so friendly and genuine and at no point was he ever pushy or made me feel uncomfortable like I did when I was looking at other dealerships. This was my first time purchasing a vehicle on my own and I greatly appreciate the time that was spent to get me a great car AND a great deal!! I will be sending everyone I know over to the Lakeland Kia Regal dealership from here on out! Make sure you ask for Niko when you go! More
by Jessicaarabbit88
Employees Worked With
Niko
August 26, 2015
Very Pleasant Experience I had an appointment with Sam Rager at Regal Buick in Lakeland, FL, through Costco Car Buying Service. Sam was very professional and sincere, which I had an appointment with Sam Rager at Regal Buick in Lakeland, FL, through Costco Car Buying Service. Sam was very professional and sincere, which made my husband and I very comfortable. He showed me a 2016 Kia Sorento EX with Navigation System, which is what I wanted, but they didn't have the color I wanted, which was white. At first I was disappointed, but after Sam showed me all the bells and whistles and we went for a test drive, I fell in love with the vehicle and the color, Platinum Graphite. When it came time to talk financing, I felt Sam was working for me. After a few trips back and forth to negotiate, Sam returned with a fair deal. I would recommend this dealership and especially Sam. He is an excellent salesman. More
by JMiller330
Employees Worked With
Sam Rager
August 26, 2015
LOOKING FOR A NEW KIA GO SEE GREG AT REGAL KIA .GREG WAS VERY HELPFUL IN US FIND THE PERFECT CAR. THANKS AGAIN TO GREG & CHRIS FOR MEETING OUR NEEDS. GO SEE GREG AT REGAL KIA .GREG WAS VERY HELPFUL IN US FIND THE PERFECT CAR. THANKS AGAIN TO GREG & CHRIS FOR MEETING OUR NEEDS. More
by J & K
August 23, 2015
Love my New Kia Forte LX Hassle free and truely great experience for buying a car! The sales rep. was fantastic; straight forward and very pleasant. Thanks for the great ser Hassle free and truely great experience for buying a car! The sales rep. was fantastic; straight forward and very pleasant. Thanks for the great services! More
by reagal
Employees Worked With
Sam Rager, John Rios
August 22, 2015
Great experience ! I had a great experience the sales man Orlando went above and beyond and made me completely comfortable and exceeded my expectations I would highly re I had a great experience the sales man Orlando went above and beyond and made me completely comfortable and exceeded my expectations I would highly recommend them ! More
by Jdane10
Employees Worked With
Orlando Lopez
August 21, 2015
Love my new Soul I never dreamed that I would have a 2015 Soul ! Sam Rager made it possible! He is great to deal with! Go get your new kia from Sam I never dreamed that I would have a 2015 Soul ! Sam Rager made it possible! He is great to deal with! Go get your new kia from Sam More
by Soul 2015
Employees Worked With
Mike Galloway, Sam Rager
August 21, 2015
I love my new Soul Greg did an amazing job of finding just the right Kia Soul, in just the right color! Then he work hard to make sure the price was right! Greg did an amazing job of finding just the right Kia Soul, in just the right color! Then he work hard to make sure the price was right! More
by BusyDad
August 18, 2015
Best Car buying Experience I have ever HAD!!!!!!! GREG SCHMIDT!!! Made this deal so easy, His assistant in internet sales Lindsey also made the process very enjoyable. The Title says it all I have bo GREG SCHMIDT!!! Made this deal so easy, His assistant in internet sales Lindsey also made the process very enjoyable. The Title says it all I have bought many cars, and this was by far the best car buying experience I have EVER HAD!!! Thank you Greg and the whole Regal Kia team for making it a pleasure to buy a car again. More
by tman5172
