Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,604 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,604 reviews
September 09, 2010
I made an appointment with Mr. Hernandez. He pleasantly I made an appointment with Mr. Hernandez. He pleasantly greeted me when I arrived and after discussing my needs and price range, he was very helpful I made an appointment with Mr. Hernandez. He pleasantly greeted me when I arrived and after discussing my needs and price range, he was very helpful showing me options and discussing the features and benefits of each vehicle. after narowing it down I tested the car and made my decision. The financing was easy and fast and I was extremely happy with the payment outcome. Mr Hernandez even detailed it himself because the service dept was closed. He also called me the next day to make sure I was happy with my purchase More
by lakeland39
Employees Worked With
Chico Hwenandez
September 08, 2010
chico helped me find a used car with the cash that i had to spend took a lot of work but he did a great job found me a toyota older but in good shape it was a great time working with all of the pepole at r to spend took a lot of work but he did a great job found me a toyota older but in good shape it was a great time working with all of the pepole at regal and will buy my next car from chico at regal More
by la la
Employees Worked With
chico hernandez
September 07, 2010
CAME IN TO REGAL KIA TO LOOK AT THE NEW SPORTAGE AND JUST SHOP WE MEET CHICO AND HE WAS VERY HELPFUL AND ANSWERED ALL OUR QUESTIONS,HE HAD SUCH A GREAT PERSONALITY WE FELT AT EASE WITHIN THE FIRST 5 TO 10 MI SHOP WE MEET CHICO AND HE WAS VERY HELPFUL AND ANSWERED ALL OUR QUESTIONS,HE HAD SUCH A GREAT PERSONALITY WE FELT AT EASE WITHIN THE FIRST 5 TO 10 MIN, WELL WE DID NOT BUY THAT DAY BUT CAME BACK LATER THAT WEEK AND TOOK OUR NEW SPORTAGE HOME.THANKS TO CHICO AND THE REGAL STAFF More
by SPORT_1
Employees Worked With
CHICO HERNANDEZ
September 06, 2010
My experience at this dealership was tremendous. I was greeted immediately, dealt with in good faith, received the rigth price on the vehicle I was interested and generally felt like I had known the sales greeted immediately, dealt with in good faith, received the rigth price on the vehicle I was interested and generally felt like I had known the salesman for years. Superb sales, management, and finance staff. More
by ryan_sr
Employees Worked With
Chico Hernandez
September 05, 2010
Great job! I got a great deal. Got me the vehicle I wanted at the price I wanted. I recieved an excellent value for my trade. Robert was extremely nice and personable. I will recommend the dealersh wanted at the price I wanted. I recieved an excellent value for my trade. Robert was extremely nice and personable. I will recommend the dealerships to my friends. More
by stuartholland
Employees Worked With
robert shiver and jamie joeseph
September 04, 2010
Our salesman was Robert Shiver. He continued to search for the kind of used car my wife was looking for (for several weeks). When he found a good match, my wife and I were pleased the car was just like it for the kind of used car my wife was looking for (for several weeks). When he found a good match, my wife and I were pleased the car was just like it was advertised. Robert and the folks were friendly, took their time and walked us through the process. We are very happy with the car my wife drove home today and will recommend Regal and Robert to our friends. Good job! More
by rmlinek
Employees Worked With
Robert Shiver
September 04, 2010
SEDONA WHAT DO I SAY I WAS IN THE MARKET FOR A NEW MINI VAN. I DO A LOT OF RESEARCH ONLINE SO THAT IS WERE I STARTED AND QUICKLY I RECIVED SEVERAL QUOTES,BUT THE FIRST HUMAN RESPONCE WAS MADE BY JAMIE AT R VAN. I DO A LOT OF RESEARCH ONLINE SO THAT IS WERE I STARTED AND QUICKLY I RECIVED SEVERAL QUOTES,BUT THE FIRST HUMAN RESPONCE WAS MADE BY JAMIE AT REGAL,SHE THEN TURNED THE SALE OVER TO CHICO AND HE WORKED THE NUMBERS UP FOR ME AND WE CAME IN AND TOOK DELEVRY OF A NEW SEDONA.THANK YOU FOR ALL YOUR HELP More
by J.C
Employees Worked With
CHICO HERNANDEZ
September 04, 2010
i came to regal kia to find out what they had to offer, worked with chico and page and they helped me find the right car to fit my budget and my families needs i will send aLL my friends to chico to shop f worked with chico and page and they helped me find the right car to fit my budget and my families needs i will send aLL my friends to chico to shop for there next new car great place to buy and also do service More
by lisa62
Employees Worked With
chico hernandez
September 03, 2010
CAME IN TO LOOK AT A CADDY THAT I SAW ON THE LOT STS PERAL WHITE CHICO CAME OUT AND ASKED IF HE COULD HELP ME AND I SAID I WAS ONLY LOOKING HE SAID THAT THE LAST 6 CUSTOMERS THAT HE SOLD WE JUST LOOKING PERAL WHITE CHICO CAME OUT AND ASKED IF HE COULD HELP ME AND I SAID I WAS ONLY LOOKING HE SAID THAT THE LAST 6 CUSTOMERS THAT HE SOLD WE JUST LOOKING AS WELL HE SAID IT WAS GOOD TO LOOK AND SHOP BUT HE WAS SUREHE COULD MAKE THIS MY LAST STOP OF THE DAY.HE WAS RIGHT GOT MY WIFE THAT CADDY ONLY TOOK A COUPLE OF HRS.... More
by CADDY66
Employees Worked With
CHICO HERNANDEZ
September 02, 2010
Went to Regal just looking at the Kia Soul. Came home with a 2011 Kia Soul. My salesman was Chico, who is so informative and personality plus. The whole experiece was just a delight. I would hig with a 2011 Kia Soul. My salesman was Chico, who is so informative and personality plus. The whole experiece was just a delight. I would highly recommend Regal Kia and Chico to everyone. More
by Linda Cox
Employees Worked With
Chico
