Regal Kia Lakeland

Our over all experience was great. We were called promptly when the type of vehicle we requested arrived at dealership. An appointment was set up for that evening for us to look at and test drive the promptly when the type of vehicle we requested arrived at dealership. An appointment was set up for that evening for us to look at and test drive the Soul. We were extremely pleased with the test drive and the options which came with the Soul, enough to make our decision. Thank you all!!! Bryan/Debbie Cook More

Scott and Mikey were very professional in the way they handled the transaction. Will recomend friends to visit your dealership.We will return to your business as needed. handled the transaction. Will recomend friends to visit your dealership.We will return to your business as needed. More

We were greeted right away by John, he asked us what we wanted and jumped right into the Kia Soul. He was very friendly and helpful with explaining everything that has to go along with buying a new car for wanted and jumped right into the Kia Soul. He was very friendly and helpful with explaining everything that has to go along with buying a new car for the first time. No hidden fees, market upgrades or unreasonable dealer fees, unlike all the other Kia dealers gave us. We spoke to the store leader which made it in our price range with the loan and monthly fees and we were off to meet Al in finance. He was great! He also explained everything to the T and was helpful explaining everything we were signing. Legal Kia is by far the best in the area! Thank you! More

I was lied to from the moment I arrived at the dealership until I left with my truck. I told them how much I could spend, and after setting the deal I came back the next day with the amount agreed upon, in c until I left with my truck. I told them how much I could spend, and after setting the deal I came back the next day with the amount agreed upon, in cash, and they thru a paper on the desk that was $400 more. Having to write a check, I paid $200 more than was agreed upon. They said they would deliver the truck to me the next morning, and after calling them several times I found someone to take me to pick it up late in the afternoon. When I got there I discovered that they didn't even wash the truck, and later when I got home found that there wasn't a spare, and then came the final lie, that they would get me one. I've told everyone in my family and everyone I know.. More

I came to trade in my car to this dealer because they send me an e-mail that they would give me 25% over than regular trade in value for my car. They lied!!!! They did not even check a regular value and send me an e-mail that they would give me 25% over than regular trade in value for my car. They lied!!!! They did not even check a regular value and gave low low price - lower than everybody else for about 5 K!!! do not trust them. They lie and are rude to customers. It was 11/23/11 around 5 - 6 p.m. More

After visiting 2 other kia dealerships in the area, I have finally found one that really cares about your needs. I dealt with Douglas Phillips. I had a lot of questions at first, wondering if this deal have finally found one that really cares about your needs. I dealt with Douglas Phillips. I had a lot of questions at first, wondering if this dealership was going to be any different than the other two. They were and they ahve now earned my business on oth my kias. John Marr More

We arrived at the Regal Kia dealership after being treated horribly at another local Kia dealer. Our salesperson, Stanley (Stan), understood our buying situation and eased our concerns over the negat treated horribly at another local Kia dealer. Our salesperson, Stanley (Stan), understood our buying situation and eased our concerns over the negative experience we had with the other local dealer. Stan made my family feel comfortable and as if he had known our family forever! He is highly personable and a pure pleasure to do business with!! The car buying experience at Regal Kia was painless, fast, and professional from beginning to end. We HIGHLY recommend both Regal Kia as well as our salesperson, Stanley Hill! We LOVE our new car! Thank you Stanley and Regal Kia for such an enjoyable car buying experience! More

Robert was extremely helpful. I came with my wife and Robert spent time making sure we found exactly the right car. He also arranged financing so we were able to drive home that day with our new vehicle. Robert spent time making sure we found exactly the right car. He also arranged financing so we were able to drive home that day with our new vehicle. I am not the most patient person in the world, so I really appreciated that Robert made sure it didn't take any longer than necessary. I recommend Regal and Robert highly. More

ALL dealerships should do what this dealership is doing. I have been to my share of car dealerships, in many states, and this one was by far the best. Facility, employees, presentation, selection, price, e I have been to my share of car dealerships, in many states, and this one was by far the best. Facility, employees, presentation, selection, price, everything was perfect. Every single person in that place acted HAPPY to see me come in as a customer and treaded me with total respect. Great Job!! More

I went with the mindframe of finding something I could afford that I liked. When I got to the dealership I was greated with a smile and a handshake. Chico worked to find me what I wanted, a Kia Soul, fo afford that I liked. When I got to the dealership I was greated with a smile and a handshake. Chico worked to find me what I wanted, a Kia Soul, for a price I could afford. He said "I don't want you to look outside at your awesome car and look in your empty fridge." It really made me feel like he cared if I could afford it and would be happy, not just about his sale. More