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Regal Kia Lakeland

Lakeland, FL

4.5
4,917 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,917 reviews

August 16, 2016

Great, easy buying Sam Rager was great. Very easy hassle free buying experience. Would go again! They made the whole time very quick and out within a few hours. More

by Justin Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Rager
August 13, 2016

Worst deal ever the way they worked it ended up charging me an extra $15k for a car and then did the paperwork wrong...will not correct it. If you want to get taken, More

by Jan Sherwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Sal Campanisi
Aug 31, 2016 -

Regal Kia Lakeland responded

Hi Jan, my name is Alaina Southern , customer relations manager here at Regal Automotive. I am sorry to hear about your negative experience at our dealership, has anyone been in contact with you? I would like to try and resolve any issues you may still have. I can be reached at 863-904-1170 ext. 1000. I would like to try and gather a few more details from you so I can look into the matter further.

July 28, 2016

Excellent I really didn't think I would be able to buy a new car, my old cars worth was half of the payoff, and it was falling apart. Repairs were very expensiv More

by North of Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2016

Awesome Our salesman Niko was great to work with. Everyone was wonderful to work with and no surprises. We were in and out of financing in minimal time. We'l More

by rprofitt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2016

Awesome people Great service and parts people. They were a well knowledgeable and courteous team. I could not ask for a better experience of getting my car fixed. More

by Nolesfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chilton , Glenn Rusin
July 16, 2016

Experience starts with the sales team. Upon arriving for my scheduled appointment, I was greeted with a great big smile by Greg Schmidt. He made me feel at ease from the very beginning. I h More

by Chip Carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Riddle
July 05, 2016

Great experience Greg was awesome my wife and I came in late on a Friday night. We saw the vehicle we wanted online and when we arrived he had it waiting for us for a More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2016

Wonderful Customer Service Experience With Sales Rep. I visited this dealership as it's convenient to my parents who live in Zephyrhills, Florida, to test drive a Kia Soul from Savannah, Georgia, as I had More

by LaWanda Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2016

3rd Vehicle in 6 months We just purchased our 3rd vehicle this year from Regal Kia and we are. Extremely pleased with the product and the Service we have received. Greg Schmi More

by Fortegirl34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Riddle, Cody Hicks
June 16, 2016

Best experience ever! I had a blast picking out my new Kia Forte!! How often do you hear that? My cars salesman Sean was the best he knew what I wanted and understood my bu More

by Sassylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilkinson
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