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Regal Kia Lakeland
Lakeland, FL
4,918 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,918 reviews
September 07, 2016
Outstanding I love Regal and everyone involved. Such a friendly and helpful staff. I would recommend them to everyone!!! Thanks Ed you were outstanding. Keep up I love Regal and everyone involved. Such a friendly and helpful staff. I would recommend them to everyone!!! Thanks Ed you were outstanding. Keep up the good work More
by Melissa Dixon
Employees Worked With
Ed Box
September 07, 2016
It was great , got mostly everything I needed in a great env It was a great environment to do business and very helpful people to take care of me ,very up front and nothing cutting around the bush . The only thi It was a great environment to do business and very helpful people to take care of me ,very up front and nothing cutting around the bush . The only thing would be to get another set of headphones for the DVD player because there are five sets in the back that would be watching it . But the biggest thing that is taking place there is the employees that you have at that location is that they will go way out of the way to not just sell a car but make the customers happy and satisfied. Thanks to the guys involved in the buying of my vehicle Sam Rager and Trenton Turner More
by Mancarmike222
Employees Worked With
Trenton Turner, Sam Rager
September 07, 2016
Great Very quick in-and-out service no pressure salesperson was very nice would definitely go back definitely love my 04 Jeep Wrangler I got from there Very quick in-and-out service no pressure salesperson was very nice would definitely go back definitely love my 04 Jeep Wrangler I got from there More
by Adam Becker
Employees Worked With
Cody Hicks
September 06, 2016
Excellent experience. Steve was great. Negotiating the price over text messaging was perfect. I will recommend him and Regal Kia for sure. Thank for your help! Steve was great. Negotiating the price over text messaging was perfect. I will recommend him and Regal Kia for sure. Thank for your help! More
by Gilberto Miranda
Employees Worked With
Steve Burgher
September 04, 2016
Excellent Experience Excellent Visit. I'll Definitely Recommend Friends and Family To Go There! Greg Was Very Helpful and Knowledgeable About All of The Features of The So Excellent Visit. I'll Definitely Recommend Friends and Family To Go There! Greg Was Very Helpful and Knowledgeable About All of The Features of The Soul! More
by Bucs4life28
Employees Worked With
August 30, 2016
Bought a 2017 Kia Sorento My experience with Regal Kia began when I bought a 2011 Kia Sorento. The vehicle has been excellent and the Regal Kia service department is the best t My experience with Regal Kia began when I bought a 2011 Kia Sorento. The vehicle has been excellent and the Regal Kia service department is the best that I have ever dealt with. I never took my 2011 Sorento to any other shop for servicing, as the customer obviously comes first to all personnel. In fact, the excellent service is one of the primary reasons that I went directly back to Regal to purchase a 2017 Kia Sorento. I researched invoice costs and other data and found Regal to be very reasonable and there was no pressure at all from Ms. Baker, who was the sales person. She was a pleasure to work with. I would highly recommend Regal Kia and Regal Honda based upon my experience with each. More
by Jon Russell
August 30, 2016
Gerrisse Teski Super Friendly staff. Quick and Easy , definitely will purchase another car for my daughter within the next 2 years. Looking forward to see all the f Super Friendly staff. Quick and Easy , definitely will purchase another car for my daughter within the next 2 years. Looking forward to see all the friendly staff. More
by scoobyge1973
Employees Worked With
Cody Hicks
August 23, 2016
Awesome experience We are very Happy with the positive experience we had in the purchase of our 2016 Forte. Test drives were not a problem(3of them in different cars), t We are very Happy with the positive experience we had in the purchase of our 2016 Forte. Test drives were not a problem(3of them in different cars), terms were clear no pressure sell. Paper work took time but Kassie hung in there with us and kept us informed, all our questions were answered and if she didn't know the answer she found out even after the sale . t More
by Steve and Jeanne
Employees Worked With
MIchael Harvey , Kassie Kerwood
August 20, 2016
Awesome! Excellent customer service! I also received a 50 inch TV with the lease/purchase of a 2017 Kia Sorento SX!!! I'm just thrilled to drive my new car. Excellent customer service! I also received a 50 inch TV with the lease/purchase of a 2017 Kia Sorento SX!!! I'm just thrilled to drive my new car. Thank you Regal Kia for making my experience so smooth! More
by Penn Tucker
Employees Worked With
Kristen Rose, Mike Galloway, John Rios
August 19, 2016
Honesty I had an agreement with kia buying 2 cars. Our sales person came back and said they could not honor our agreement that kia proposed.The sales manager I had an agreement with kia buying 2 cars. Our sales person came back and said they could not honor our agreement that kia proposed.The sales manager said he never gave sales that price.The sale man said he was given that price by Mike but could not honor it. My wife and I just went to another dealership and bought.I would never recommend Regal to anyone! More
by Benniebennie
Employees Worked With
Mike Galloway, Greg Manautou
