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Regal Kia Lakeland
Lakeland, FL
4,865 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,865 reviews
May 17, 2019
Service was performed as requested It was a 20 minute wait to get a service associate but did see they were busy. Once we got waited on it went good. It was a 20 minute wait to get a service associate but did see they were busy. Once we got waited on it went good. More
by john
Employees Worked With
Jarret
May 17, 2019
Great Very good service, the staff were very friendly and answered all my questions . This was my first time at this dealership and since there was no recor Very good service, the staff were very friendly and answered all my questions . This was my first time at this dealership and since there was no record of what my truck needed, the staff came and offered me more options that could be worked on. More
by P.A.Coaker
May 15, 2019
Great service, great people Moving to a new city and state can be a challenge. Fortunately I found a great new Chevy Dealership... Regal Chevrolet in Lakeland!! Great service, Moving to a new city and state can be a challenge. Fortunately I found a great new Chevy Dealership... Regal Chevrolet in Lakeland!! Great service, great people, and a clean car. More
by vtedlock
Employees Worked With
Jessica
May 15, 2019
AMAZING CUSTOMER SERVICE! REGAL HAS THE BEST DEALS IN TOWN!! NO NEED TO SHOP AROUND!! THEY ALSO HAVE THE MOST PROFESSIONAL AND KNOWLEDGEABLE STAFF FROM THE CUSTOMER SERVICE REP REGAL HAS THE BEST DEALS IN TOWN!! NO NEED TO SHOP AROUND!! THEY ALSO HAVE THE MOST PROFESSIONAL AND KNOWLEDGEABLE STAFF FROM THE CUSTOMER SERVICE REP TO THE SALES PERSON TO THE FINANCE MANAGER!! More
by MonicaR
Employees Worked With
ERIC ALLEN, CRIS AVISO, MIKE GREENHOW
May 15, 2019
2014 Equinox stalled and was towed in Jarret Schrom was my service advisor. He was very helpful in getting my car the required repairs and securing me a rental car at a low rate while the Jarret Schrom was my service advisor. He was very helpful in getting my car the required repairs and securing me a rental car at a low rate while the car was under repair. More
by Evaluation #1
Employees Worked With
Jarret Schrom , Jennipher Rogers
May 14, 2019
My car kept dying My battery kept dying. I took car to Advance auto. They check battery. They said it was good. They said I need alternator.i replaced it. It still ke My battery kept dying. I took car to Advance auto. They check battery. They said it was good. They said I need alternator.i replaced it. It still kept dying. I took it to Honda Lakeland. Christie took me right in. They took me to work. Christie called me later that day.it was the battery. It had a dead cell. It would charge. It just wouldn't hold charge. Thanks Honda for getting me rolling again. More
by Dhales12
Employees Worked With
Christie in express
May 14, 2019
My car was towed to your location for service Harold was amazing dealing with me as I was not happy my car was broke down. But he was able to calm me down and get things taken care of. Nice to ha Harold was amazing dealing with me as I was not happy my car was broke down. But he was able to calm me down and get things taken care of. Nice to have people that care about the customers as he did More
by Danielle
Employees Worked With
Harold
May 14, 2019
AWESOME! STAFF WAS EXCELLENT AND FRIENDLY! I REALLY FELT LIKE I WAS A PART OF THE REGAL FAMILY! I WOULD RECOMMEND REGAL AUTOMOTIVE TO EVERYONE! STAFF WAS EXCELLENT AND FRIENDLY! I REALLY FELT LIKE I WAS A PART OF THE REGAL FAMILY! I WOULD RECOMMEND REGAL AUTOMOTIVE TO EVERYONE! More
by CHEYLA.G
Employees Worked With
May 13, 2019
We Love Greg! I have bought a few cars in my life but I have never gone back to the same dealership, let alone the same dealer. Greg Schmidt is awesome to work with I have bought a few cars in my life but I have never gone back to the same dealership, let alone the same dealer. Greg Schmidt is awesome to work with! I do not have any "car buying anxiety" that usually comes with buying a car. We went in this past Saturday to buy out our lease. But after talking with Greg and working with the numbers, we walked out with a new car lease and a better payment. I feel comfortable taking my car into their service department and know my car is being taken care of. The service department is awesome as well! And Greg always seems to know when we are there and always comes over and greets us by name as ask us if we need anything. I hope when my husband is ready for his new car he will go to Greg! More
by Mommamouse
Employees Worked With
May 13, 2019
Awesome Griffin is a good car salesman. He kept saying he is a newbie but I could not tell. Keep up the good work. Thank u for giving me the car I wanted Griffin is a good car salesman. He kept saying he is a newbie but I could not tell. Keep up the good work. Thank u for giving me the car I wanted More
by Celestej
Employees Worked With
Griffin
