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Regal Kia Lakeland
Lakeland, FL
4,864 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,864 reviews
June 28, 2019
Friendly helpful, and detailed I highly recommend Regal Kia. Kind, honest, paid close attention to detail, very pleased from start to finish Ryan went above and beyond to make sure I highly recommend Regal Kia. Kind, honest, paid close attention to detail, very pleased from start to finish Ryan went above and beyond to make sure we had all our questions answered and were happy and comfortable with the purchase. More
by FPrue
Employees Worked With
Ryan Hutcheson
June 28, 2019
Awesome dealership! Greg went a above and beyond in getting me into a car. I was in an accident on Monday and he did everything he could possibly do through text, then h Greg went a above and beyond in getting me into a car. I was in an accident on Monday and he did everything he could possibly do through text, then he came and picked me up being I had no way to the dealership. Today, I was super nervous afraid something would happen and I wouldn’t get a car. He talked with me and made me feel more comfortable and eased my worries. Amanda and Sean also came and welcomed me, and got me into the car I wanted. I am 100% satisfied with Regal and everyone who I met today. Very friendly and welcoming! I definitely recommend this dealership and will be back for any future purchases. Thank you, Greg, Amanda and Sean :) More
by Cwilliams81
June 27, 2019
Great experience My family is on our 4th Kia and always have a great experience working with Greg. He goes above and beyond for us making sure we get exactly what we w My family is on our 4th Kia and always have a great experience working with Greg. He goes above and beyond for us making sure we get exactly what we want! More
by SapphyreECS
Employees Worked With
June 27, 2019
Using their Body Shop for my Regal Honda The staff was very helpful in getting me started on my insurance claim. Look forward to them doing my repair work. They were helpful in my dealing wi The staff was very helpful in getting me started on my insurance claim. Look forward to them doing my repair work. They were helpful in my dealing with State Farm. More
by Dave2514
Employees Worked With
Sean Byrant
June 26, 2019
I walked away with a new car and a deal! Ryan H. Was awesome he did what he could for me! He got me a great deal on a 2019 forte! He even went above and beyond and gave me some great perks to Ryan H. Was awesome he did what he could for me! He got me a great deal on a 2019 forte! He even went above and beyond and gave me some great perks to go with me new great car. Satisfied with his customer service! Good heart, good man! Thanks Ryan for all your help! More
by Happy
Employees Worked With
Jason Harrison, Ryan Hutcheson
June 26, 2019
Long time customer Putting in a good word for Greg and Mae. They were great to work with. Both were easy to talk to on the phone and in person Putting in a good word for Greg and Mae. They were great to work with. Both were easy to talk to on the phone and in person More
by Diva
June 25, 2019
Smiling The whole staff made the experience enjoyable. Special thanx to Greg who covered every question and concern I presented. I have shopped Regal first, The whole staff made the experience enjoyable. Special thanx to Greg who covered every question and concern I presented. I have shopped Regal first, my last 3 new car purchases. Greg has not disappointed each time. I drove away with a smile More
by Kiasoul#3
Employees Worked With
June 25, 2019
Great The salesman who worked with me was very friendly and honest as he helped me find a car. I was a first time buyer which made it tricky but he was very The salesman who worked with me was very friendly and honest as he helped me find a car. I was a first time buyer which made it tricky but he was very accommodating. More
by brielleprue
Employees Worked With
Ryan Hutcheson
June 20, 2019
Spectacular Service Customer service 110% satisfied. Great coffee and snacks along a comfortable waiting area. Vehicle was serviced in a quick and timely manner. Checking Customer service 110% satisfied. Great coffee and snacks along a comfortable waiting area. Vehicle was serviced in a quick and timely manner. Checking out was a pleasure. More
by Rich G.
Employees Worked With
Kevin Colley
June 18, 2019
Fantastic Highly recommend coming here and speaking with Ryan Hutcheson. Great customer service and willing to work with you to get you into the vehicle that y Highly recommend coming here and speaking with Ryan Hutcheson. Great customer service and willing to work with you to get you into the vehicle that you want at the price you want to pay. More
by Dgautney22
Employees Worked With
Jason Harrison, Stan May, Ryan Hutcheson
