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Regal Kia Lakeland
Lakeland, FL
4,887 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,887 reviews
September 06, 2019
Very cool experience Thay gave me the best deal and wear very courteous to me and my needs I told them what I was interested in and thay hade what I was looking for Thay gave me the best deal and wear very courteous to me and my needs I told them what I was interested in and thay hade what I was looking for More
by JAMESBECK131966
Verified CustomerEmployees Worked With
September 06, 2019
Excellent dealership Staff was excellent from my first phone call with Mae, my sales person Ryan, the sales manager Sean and the business office Amanda. Amanda was helpful Staff was excellent from my first phone call with Mae, my sales person Ryan, the sales manager Sean and the business office Amanda. Amanda was helpful and knowledgeable. Ryan knew the ins and outs of my Telluride and was extremely helpful. Ryan has followed up since I purchased the car and has made himself available to answer any questions. An excellent dealership! More
by tomd
Employees Worked With
Ryan Hutcheson
September 06, 2019
Service Kelsey was very friendly and up to date with my prom lens. Liked the fact that Kelsey checked on me and made sure l was ok.thank you. Kelsey was very friendly and up to date with my prom lens. Liked the fact that Kelsey checked on me and made sure l was ok.thank you. More
by samuel.wellman
Employees Worked With
Kelsey, Ed Box
September 05, 2019
Regal Rocks Friendly top notch services and they feed you while you wait. Consumer friendly people. Car comes back after serviced like new and they walk you to y Friendly top notch services and they feed you while you wait. Consumer friendly people. Car comes back after serviced like new and they walk you to your car when completed. Regal Rocks More
by MY2DOGSRR
Employees Worked With
September 05, 2019
My car alway followup. Car service and wait room real nice of hospitality. Oil change service, after repair to car wash service. Sit relax and watch the t.v. Car service and wait room real nice of hospitality. Oil change service, after repair to car wash service. Sit relax and watch the t.v. More
by MIRIAMRC63
Employees Worked With
September 05, 2019
Very professional Very honest and straight forward.......Good conversation...Lol..I would recommend you guys to anyone..The process was very simple and easy. Thank you Very honest and straight forward.......Good conversation...Lol..I would recommend you guys to anyone..The process was very simple and easy. Thank you all for all the hard work.. More
by Das
September 04, 2019
Quick courtesy service The service is always quick, and the employees are very pleasant. That is what I look for when servicing my vehicle. Thank you very much I am happy to The service is always quick, and the employees are very pleasant. That is what I look for when servicing my vehicle. Thank you very much I am happy to leave a review. More
by MLM
Employees Worked With
Aaron and Mike
September 04, 2019
Great work Aaron did a great job. He kept me updated of the progress of my service. He called me when the service was done to send someone to pick me up. Aaron did a great job. He kept me updated of the progress of my service. He called me when the service was done to send someone to pick me up. More
by ABRAHAMANTAR
Employees Worked With
Aaron
September 04, 2019
Service was good; recommendations we absurd.... I have always had good service and have purchased 4 autos in the last 5 years or so. I have found that the last few service calls there have been som I have always had good service and have purchased 4 autos in the last 5 years or so. I have found that the last few service calls there have been some issues. The service representative recc over $600 over pending service needs the $300 of it was done just 3 months ago. The other two was a battery replacement on my battery that is less than 3 years old and alignment which was the only one, in my estimation, that was legitimate. I called the service Representative back after I had check my previous service invoices, I explained this to the KIA rep that called me after the service, I have talked to the newest KIA service manager and still have some items to resolve. At present I have three cars that are taken to KIA service center when "sticker" indicates. More
by CHRISTINE.MANSELL
Employees Worked With
Todd Tripp
September 04, 2019
Very fast! I was very surprised at how easy and fast it was to get my car in for routine matienence. Everyone was very polite and helpfull. I was very surprised at how easy and fast it was to get my car in for routine matienence. Everyone was very polite and helpfull. More
by TINA.HAMLET
