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Regal Kia Lakeland
Lakeland, FL
4,887 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,887 reviews
September 16, 2019
whent in for idiot lite/oil change was told 5000 mile ago brakes were thin , had them replaced this time ..fair price and got Veteran discount ..thanks reprogramed tire sensor worked was told 5000 mile ago brakes were thin , had them replaced this time ..fair price and got Veteran discount ..thanks reprogramed tire sensor worked no charge , , pleasant workmen and Mario More
by JUSTFORDOM1
Verified CustomerEmployees Worked With
Mario
September 16, 2019
Very positive The service person was very friendly and helpful. She provided answers to my questions, she even went out to my car and got my coupon book for me. The service person was very friendly and helpful. She provided answers to my questions, she even went out to my car and got my coupon book for me. More
by PETSMOM7
Employees Worked With
September 14, 2019
Excellent Jorge in Service is amazing!!! He was fast, friendly, courteous and knowledgeable. I would go back over and over just for his customer service skills Jorge in Service is amazing!!! He was fast, friendly, courteous and knowledgeable. I would go back over and over just for his customer service skills! Bravo! More
by Suetasy
Employees Worked With
Jorge
September 13, 2019
Excellent, no hassle repairs to my engine. Car broke down with engine problems. Engine was replaced, under warranty, with no hassle. Service manager also arranged my car rental. Thank you Aa Car broke down with engine problems. Engine was replaced, under warranty, with no hassle. Service manager also arranged my car rental. Thank you Aaron Lopez. More
by NOEMAIL3
Employees Worked With
Aaron Lopez
September 13, 2019
Kia sorento 2011 sx At first I was told it would cost 1300+ dollars and no warranty coverage. Later I called and spoke to Chelsea who went the extra mile Sure warranty co At first I was told it would cost 1300+ dollars and no warranty coverage. Later I called and spoke to Chelsea who went the extra mile Sure warranty coverage with 0 deductions. Very Satisfied. More
by AHA7200675
September 13, 2019
Excellent service Had brakes done and they did a good job. After inspecting the brakes they let me know what needed to be done how long it would take and how much it wo Had brakes done and they did a good job. After inspecting the brakes they let me know what needed to be done how long it would take and how much it would cost. Everyone was friendly. More
by ANGELSLOAN3
Employees Worked With
September 12, 2019
Fast , easy , stress free I was able to find the car I wanted fast , no rushing , they wanted to do things right but also convenient for me . Thank you I was able to find the car I wanted fast , no rushing , they wanted to do things right but also convenient for me . Thank you More
by Catb
Employees Worked With
Gabriel , Ryan Hutcheson
September 12, 2019
Service I was very disappointed with this service. First of all I had a appointment but had to wait 2 and a half hours!!! At almost 2 hours I was told by your I was very disappointed with this service. First of all I had a appointment but had to wait 2 and a half hours!!! At almost 2 hours I was told by your associate that my car was almost finished but I continued to wait. I finally had to ask about it. The same associate said oh yea,, let me get your paperwork. He put it on the counter and walked away!!!! Didn’t even explain to me at all what they did to my car,,, didn’t say thank you, goodbye,, nothing!!! I will not be back. More
by CHRISTYKNS
Employees Worked With
I was never told a name by him!
September 12, 2019
Everything is Excellent thanks It was a very good service. The people is very friendly The manager is so nice. The facility is very clean with good snacks when we waiting the car. It was a very good service. The people is very friendly The manager is so nice. The facility is very clean with good snacks when we waiting the car. We enjoyed the place too. More
by Platas
September 09, 2019
Prompt and efficient Very prompt and efficient! Have confidence in their service. Everyone was friendly and helpful! I have had our kia for a couple of years and always ha Very prompt and efficient! Have confidence in their service. Everyone was friendly and helpful! I have had our kia for a couple of years and always have been satisfied. More
by HELENLESD
Employees Worked With
