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Regal Kia Lakeland
Lakeland, FL
4,881 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,881 reviews
September 25, 2019
Great Experience with Greg!! We are repeat customers of Greg’s, and wouldn’t use anyone else! Answered all of our questions, took his time and helped us find exactly what we need We are repeat customers of Greg’s, and wouldn’t use anyone else! Answered all of our questions, took his time and helped us find exactly what we needed and wanted, and made the process painless and even enjoyable! We would definitely recommend Greg Schmidt and Regal!!!! More
by KCondello78
Employees Worked With
September 24, 2019
Service I love the dealership but often when getting tires rotated they forget at least one of the caps for the tires. They always fix it for me on my next v I love the dealership but often when getting tires rotated they forget at least one of the caps for the tires. They always fix it for me on my next visit though so I can't complain. Only once did they forget to wash my car and they offered to take care of it anytime I could stop by again. People are friendly and they make you feel comfortable whole you wait. More
by XIOMARA.MORARIVERA
Verified CustomerEmployees Worked With
Mario
September 24, 2019
Excellent Service I have been to this dealership since I bought my car in 2018. There has never been an issue, and everyone is so accommodating. I will definitely stay I have been to this dealership since I bought my car in 2018. There has never been an issue, and everyone is so accommodating. I will definitely stay a customer. More
by CARISSAVANDERPOEL
September 23, 2019
Great experience with amazing people Everyone I worked with here was amazing! I literally didn't even come in to buy a car just help my sister and ended up getting one myself. And nooo it Everyone I worked with here was amazing! I literally didn't even come in to buy a car just help my sister and ended up getting one myself. And nooo it wasn't a sales bid. They helped me out a lot and considered not only my wants but my needs price wise. I ended up with a great car for an amazing price and I couldn't be happier with my choice! More
by Breanna Nichole
September 23, 2019
Amazing experience. This was our first visit to Regal Kia. Greg was very helpful with every aspect of our purchase. Will recommend Greg and Kia to everyone. This was our first visit to Regal Kia. Greg was very helpful with every aspect of our purchase. Will recommend Greg and Kia to everyone. More
by Tanyandken
Employees Worked With
September 23, 2019
Service department Kelsey is terrific. She took care of our needs and took great care with my concerns. She was very helpful in all aspects. Thank you for being there. Kelsey is terrific. She took care of our needs and took great care with my concerns. She was very helpful in all aspects. Thank you for being there. More
by dalleystephen
Employees Worked With
Kelsey at the service desk
September 23, 2019
Wrong diagnosis given I came in on Friday to get a diagnosis as far as Walmart air conditioner blowing out hot air express to the guy Mario with my other diagnostics have b I came in on Friday to get a diagnosis as far as Walmart air conditioner blowing out hot air express to the guy Mario with my other diagnostics have been saying from another repair shop pay the $88 and he told me that it was my compressor it's not my compressor my compressor is working fine it's my evaporator core and expansion valve I asked my way before I left could he have them double-check to make sure it's not those things because that's what the other repair shops two of them told me it was but with my car being a pill I wanted to verify that record from the Kia dealership went and bought a compressor on instead of 9 home mini is not with compressor it is the other issue More
by NIEKA1000
Employees Worked With
Mario Medina
September 23, 2019
2020 KIA Soul There’s an issue with the headliner in my new KIA. Kelsey was very helpful and professional. KC also put me at ease when I asked to speak to a manager There’s an issue with the headliner in my new KIA. Kelsey was very helpful and professional. KC also put me at ease when I asked to speak to a manager. They both assured me we will get to the bottom of the problem and get it fixed. More
by Wicked
Employees Worked With
Kelsey , KC
September 23, 2019
Great quick service. Everything went well exept the porter did not vacuum the car and did a half-fast job washing it? No more comments about this situation! Everything went well exept the porter did not vacuum the car and did a half-fast job washing it? No more comments about this situation! More
by LBBUGLER1
Employees Worked With
Jorge Benitez who was awesome!
September 23, 2019
Recall Greeted within 5 minutes of arrival only waited for one other check in in front of me,, updated to progress, finished within 15 min of promised time. Greeted within 5 minutes of arrival only waited for one other check in in front of me,, updated to progress, finished within 15 min of promised time. More
by KATHLEENGDONNELLY
Employees Worked With
Mario
