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Regal Kia Lakeland
Lakeland, FL
4,878 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,878 reviews
October 17, 2019
Great experience! My whole experience at Kia regal was great! Deon was really helpful and caring to make sure I was happy and comfortable in my new car! Would definitel My whole experience at Kia regal was great! Deon was really helpful and caring to make sure I was happy and comfortable in my new car! Would definitely recommend to others. More
by PIGLETJBJ
Verified CustomerEmployees Worked With
Deon Box
October 17, 2019
Went for tinting front windows Service was quick and the staffs were very friendly. Though our salesman was not there when we arrived, we been taken care of by another staff Service was quick and the staffs were very friendly. Though our salesman was not there when we arrived, we been taken care of by another staff More
by josna10jo
Employees Worked With
Deon Box
October 17, 2019
Great service. ALWAYS Great service and Great service personal, On time service and lower costs. I would recommend them to all my family and friends. Keep up the goo ALWAYS Great service and Great service personal, On time service and lower costs. I would recommend them to all my family and friends. Keep up the good services More
by JOHNMORALES617
Employees Worked With
Jorge Benitez service department
October 17, 2019
Kia car services My car need oil change. And tires roter Service was outstanding Waiting time wasent long Waiting are is very comfortable I like you water and cof My car need oil change. And tires roter Service was outstanding Waiting time wasent long Waiting are is very comfortable I like you water and coffee station. Thank you to all you friendly employees. More
by My new kia
October 16, 2019
Unhappy with service plan Not happy with service plan, I was sold when leasing the car.Only have 24 770 miles on car.No more oil.changes.45,000 mile lease Not happy with service plan, I was sold when leasing the car.Only have 24 770 miles on car.No more oil.changes.45,000 mile lease More
by PAUL.DERMATIS
Employees Worked With
October 16, 2019
Eco block The service department did a great job and had us out of there in 2 hours. Car looks great. No problems with anything that took place. The service department did a great job and had us out of there in 2 hours. Car looks great. No problems with anything that took place. More
by FLAJUDGES
Employees Worked With
Mario Medina
October 16, 2019
Great service Its nice to drive in, drop the car off, be shuttled to work and back to the service center and not worry about the work being done. Fast ,accurate and Its nice to drive in, drop the car off, be shuttled to work and back to the service center and not worry about the work being done. Fast ,accurate and reasonable. Friendly staff,car washed and vacuumed ,driver Mike (shuttle)is outstanding, all you'd expect . More
by JOHNDEGAETANO
Employees Worked With
Jorge( service), Mike (the shuttle driver).
October 15, 2019
Need new motor Mario was very friendly and helpful and even when I was mad he still had a smile on his face! Thanks for being so nice Mario Mario was very friendly and helpful and even when I was mad he still had a smile on his face! Thanks for being so nice Mario More
by dianedev77
Employees Worked With
Mario Medina
October 15, 2019
Pleased customer I received quick, fast and great customer service. Service Tech/rep Listened to my concerned and made sure they were on top of all my needs. I received quick, fast and great customer service. Service Tech/rep Listened to my concerned and made sure they were on top of all my needs. More
by ABUNDANTLYBLESSED18
Employees Worked With
Mario Medina
October 15, 2019
Low tire light Called KIA and they said to bring it in. Right front tire had a nail in it. They repaired tire and sent me on my way. They noticed on their computer t Called KIA and they said to bring it in. Right front tire had a nail in it. They repaired tire and sent me on my way. They noticed on their computer that I had a road hazard guarantee so the repairs did not cost me. More
by GMAJUJU2
Employees Worked With
Jorge
