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Regal Kia Lakeland
Lakeland, FL
4,612 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,611 reviews
November 02, 2024
Very polite and kind but please allow individuals to read contracts before signing off on the lease or contract. contracts before signing off on the lease or contract. More
by gloria1.starr
Verified Customer
October 31, 2024
We love regal very polite and caring about their customers we bought our last 3 cars from there very easy and would recommend to anyone looking for a good experience customers we bought our last 3 cars from there very easy and would recommend to anyone looking for a good experience More
by ebrawilliams44
October 30, 2024
She was attentive and kept me up to speed as I waited for my repair my repair More
by bslaff
Employees Worked With
October 30, 2024
I've been going to Lakeland Regal for a few years and I've bought a few cars there, never a problem! I've bought a few cars there, never a problem! More
by valluna91
October 29, 2024
Great place and service. Pablo was extremely helpful and took care of all my vehicle needs. Pablo was extremely helpful and took care of all my vehicle needs. More
by penfish99
October 29, 2024
Prompt, courteous service. Service was completed in a timely manner. Dealership was clean and comfortable. Service was completed in a timely manner. Dealership was clean and comfortable. More
by danielperry169
Employees Worked With
October 29, 2024
The service department is so disorganized. Every-time that i come i wait twice as long as im told and this time the work it was brought in for wasn’t even done and i wasn’t advised until chec Every-time that i come i wait twice as long as im told and this time the work it was brought in for wasn’t even done and i wasn’t advised until checkout. After spending 3 hrs in service all that was done was an oil change and tire rotation. The recalls due weren’t even done. Neither time i have brought my car in for services have i been there less then 3hrs. I told the sales team it would have been faster to buy a new car. I have sent three people to buy a telluride and they are just as dissatisfied with the service department. I will not buy from Regal again because of this. More
by none23
Employees Worked With
October 29, 2024
Went to get recall for anti theft and trunk latch and also warranty extension for fuel pump when I called about warranty extension they lady took my name and vin number and said it would be free for ther also warranty extension for fuel pump when I called about warranty extension they lady took my name and vin number and said it would be free for there and they said 129 for diagnostic so I didn't know about the 129 so I'm going back Thursday the reason I knew about the warranty extension is because the mechanic I know told me that was the code that showed when I went for him to fix it and told me I could get it fix thru dealership also they had to order trunk latch no one told me when it would be in hoping before Thursday I never had a problem with my trunk but the first time I opened it after your visit it won't close so I had to Bungie cord it to keep it close More
by shambaplace
Employees Worked With
October 27, 2024
Amazing experience with knowledgeable workers who get the job done extremely quickly. I recommend them for any work you need done on your Kia. job done extremely quickly. I recommend them for any work you need done on your Kia. More
by nathanielgale
Employees Worked With
October 26, 2024
If you buy from them read all the paperwork before you sign. I stupidly trusted what the finance guy was telling me and I ended up with $3200 worth of things added that I didn’t know about. sign. I stupidly trusted what the finance guy was telling me and I ended up with $3200 worth of things added that I didn’t know about. More
by calebbuehrer
Employees Worked With
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