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Regal Kia Lakeland
Lakeland, FL
4,872 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,872 reviews
November 06, 2019
Car repair They where very help full and let me know how much it cost up front.place was clean people where very nice.when I ready to buy a new car I'll buy ther They where very help full and let me know how much it cost up front.place was clean people where very nice.when I ready to buy a new car I'll buy there . when need repair I'll bring it back to you.] More
by NONE3
Verified CustomerEmployees Worked With
Kelsey Johnson
November 05, 2019
Excellent Professional, respectful and listening to the customer voice. Everything was correct with the paperwork and there was no high pressure to buy addition Professional, respectful and listening to the customer voice. Everything was correct with the paperwork and there was no high pressure to buy additional items. Great Experience! More
by tromano258
Employees Worked With
Steve Burgher
November 05, 2019
Expert staff. Everyone in the Svc Dept was so friendly and helpful. I was kept updated on the status of my service and it was washed and vacuumed. Best of all, my Everyone in the Svc Dept was so friendly and helpful. I was kept updated on the status of my service and it was washed and vacuumed. Best of all, my car was done 20 minutes sooner than the estimate!!!!! Definitely love Kia Srv and will recommend them to everyone. More
by Goldens
Employees Worked With
Philip. I'm not good at names, sorry.
November 05, 2019
service work everything was excellent, very good place to go. I neve have any problems and would recommend it to anyone. also I came in without an appt everything was excellent, very good place to go. I neve have any problems and would recommend it to anyone. also I came in without an appt More
by WALLY926
November 05, 2019
Friendly and attentive My first oil change at regal Kia involved also changing my windshield wipers and the cleaning of my car. Everyone was nice on such a busy day. My first oil change at regal Kia involved also changing my windshield wipers and the cleaning of my car. Everyone was nice on such a busy day. More
by Vnorris1998
November 02, 2019
KIA experience. We have been customers for over 3 years, have purchased 4 vehicles with no comments. The employees are doing a great job at representing the company a We have been customers for over 3 years, have purchased 4 vehicles with no comments. The employees are doing a great job at representing the company and product. More
by JOEMANCINIJR
Employees Worked With
Other Employees :
George B. KIA Service Advisor., Ed Box, Leo Henderson
November 02, 2019
Good Service I had a problem with my vehicle not wanting to start. Didn't know if it was an electrical issue battery starter, etc, and of course we all depend on o I had a problem with my vehicle not wanting to start. Didn't know if it was an electrical issue battery starter, etc, and of course we all depend on our cars to get us there and start when we need it. I got it in to Regal Kia after I, finally, got it to somehow start and I cancelled the tow I had ordered. They got my car checked in at the service desk and after I explained the issue, they got my car back to be checked over within a few minutes and checked the electrical system and diagnosed the problem quickly as a battery issue. I had them replaced the battery, problem has been fixed and my car starts and runs great again. They have always taken good care of my car each and every time I have taken it in for service and they have always treated me as a valued customer. They have a very nice customer lounge and wifi available which is very nice also. Thanks Regal Kia! More
by DEBBIEDANIELS22
Employees Worked With
Mario Medina
November 01, 2019
Wonderful staff and service I had a problem with the headliner in my 2020 Soul. Kelsey took care of everything! She makes going in for service a great experience! Thank you Kelse I had a problem with the headliner in my 2020 Soul. Kelsey took care of everything! She makes going in for service a great experience! Thank you Kelsey and the great service team! More
by Wicked
Employees Worked With
Kelsey Johnson
October 31, 2019
Kia optima They provided me with excellent service,. They did work on my car,kept it for 9 days. But they made sure I had a way of getting around They provided me with excellent service,. They did work on my car,kept it for 9 days. But they made sure I had a way of getting around More
by Sanworldssw
October 31, 2019
Great place to wait with coffee and pleasant staff. Knowledgeable Service representatives and great Service Personal. It is a comfortable place to wait and enjoy TV on HGTV. Hope to see you again to con Knowledgeable Service representatives and great Service Personal. It is a comfortable place to wait and enjoy TV on HGTV. Hope to see you again to continue great Service More
by HLIZHAR
Employees Worked With
Kelsey Johnson
