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Regal Kia Lakeland
Lakeland, FL
4,870 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,870 reviews
November 12, 2019
Kept me informed of service time Treated as customer should be treated. Was there for any questions i many have had. Service personal completed service in very acceptable time. Job w Treated as customer should be treated. Was there for any questions i many have had. Service personal completed service in very acceptable time. Job well done More
by KENDRM
Verified CustomerEmployees Worked With
Mario Medina
November 11, 2019
Great I gave a 5 star review because even when I owned a Kia I have always had good customer service from the employees at regal Kia. When the Nissan dealer I gave a 5 star review because even when I owned a Kia I have always had good customer service from the employees at regal Kia. When the Nissan dealership for my Nissan could not fit me in I knew the next best would be this Kia dealership to accommodate my needs. More
by jasminerenee620
Employees Worked With
Cecil in service, Mario Medina
November 11, 2019
Thank you for making my visit great short notice and they got me in fast and was finished fast Mario was very nice and helpful thanks for making my visit great short notice and they got me in fast and was finished fast Mario was very nice and helpful thanks More
by Anthony
Employees Worked With
Mario Medina
November 08, 2019
Oil change associates were very friendly. Went in for an oil change and had my car washed and vacuumed. I found out I had a recall on my car and they fixed that associates were very friendly. Went in for an oil change and had my car washed and vacuumed. I found out I had a recall on my car and they fixed that as well. Wish they had snacks out to eat while waiting More
by mcanes1974
Employees Worked With
Kelsey Johnson
November 07, 2019
Greg is a great guy that goes out of his way to keep his customers happy! Greg is knowledgable and will make sure he finds out the answer for every question! I give Greg the highest recommendation possibl customers happy! Greg is knowledgable and will make sure he finds out the answer for every question! I give Greg the highest recommendation possible! More
by Greg
Employees Worked With
November 06, 2019
Dropped my car off the staff was very friendly and professional My car was ready 45 minutes before promised The facility is very clean and they have refres my car off the staff was very friendly and professional My car was ready 45 minutes before promised The facility is very clean and they have refreshments available while you wait on your vehicle. More
by DORIGERMUTH
Employees Worked With
Steve Burgher, Kelsey Johnson
November 06, 2019
Car repair They where very help full and let me know how much it cost up front.place was clean people where very nice.when I ready to buy a new car I'll buy ther They where very help full and let me know how much it cost up front.place was clean people where very nice.when I ready to buy a new car I'll buy there . when need repair I'll bring it back to you.] More
by NONE3
Employees Worked With
Kelsey Johnson
November 06, 2019
Friendly,respectful to customers I enjoyed the experience of buying a car at Regal dealership. Our salesman Ryan was wonderful. Not too pushy but answered our questions thoroughly. I I enjoyed the experience of buying a car at Regal dealership. Our salesman Ryan was wonderful. Not too pushy but answered our questions thoroughly. I will recommend this dealership and recommend Ryan as their salesman to friends and family. Thank You for the excellent customer service I received from Ryan. 🏆🥇🚗💚 More
by Sammy
Employees Worked With
Ryan Hutcheson
November 06, 2019
Great love it. Nice place. Love .... professional, I will come back. I do always although it took a long time but it was OK they brought me home I had to d love it. Nice place. Love .... professional, I will come back. I do always although it took a long time but it was OK they brought me home I had to do some cleaning at home but otherwise it was great More
by Smarbeto
Employees Worked With
Robert
November 05, 2019
Excellent Professional, respectful and listening to the customer voice. Everything was correct with the paperwork and there was no high pressure to buy addition Professional, respectful and listening to the customer voice. Everything was correct with the paperwork and there was no high pressure to buy additional items. Great Experience! More
by tromano258
Employees Worked With
Steve Burgher
