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Regal Kia Lakeland
Lakeland, FL
4,867 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,867 reviews
November 27, 2019
Mgr Jorge exceeded my expectations Thank you Jorge for making it an excellent experience while is really a headache dealing with a car purchase, you made sure we got what we wanted with Thank you Jorge for making it an excellent experience while is really a headache dealing with a car purchase, you made sure we got what we wanted within our budget. More
by Judittah1980
Verified CustomerEmployees Worked With
Mrg Jorge, James Henry, Kelsey Johnson
November 27, 2019
Great Jeff Soloj is the best treat my vehicle just like it was his own is always friendly and make sure we understand what is needed and what the cost is Jeff Soloj is the best treat my vehicle just like it was his own is always friendly and make sure we understand what is needed and what the cost is More
by JJERNEGAN1
November 26, 2019
Much Better The service ctr has gotten much better since I first started using. Used to wait at least 4 hours for oil change and complementary was. I have found The service ctr has gotten much better since I first started using. Used to wait at least 4 hours for oil change and complementary was. I have found out that if I forgo the wash, I only have to wait not even an hour. Wish they could handle the wash in a more timely manner More
by 1GYPSY43V3R
Employees Worked With
Kelsey Johnson
November 26, 2019
I got a new car approved. I got a new car approved very quickly and without a down payment at an affordable price,also the whole staff was helpful and polite. I got a new car approved very quickly and without a down payment at an affordable price,also the whole staff was helpful and polite. More
by Jay
November 26, 2019
Service Advisor was courteous and professional. Phillip, our Service Advisor was professional and courteous. He answered all of my question. Secondly, they handled my case with immediate attention Phillip, our Service Advisor was professional and courteous. He answered all of my question. Secondly, they handled my case with immediate attention, even though I had not made an appointment. More
by NIKOS_S_K
Employees Worked With
Phillip in Service.
November 26, 2019
KIA Service Easy to make an appointment and friendly staff. Clean area for customers to sit and wait. Fair prices for repairs and other services. Easy access Easy to make an appointment and friendly staff. Clean area for customers to sit and wait. Fair prices for repairs and other services. Easy access More
by SLEVINSKY
Employees Worked With
Paul, Mario Medina
November 25, 2019
Always great Mike Greenhow was great AS ALWAYS. Thomas was a big help with my financing also. Great team!! I love Regal. Always buy my cars from them. Mike Greenhow was great AS ALWAYS. Thomas was a big help with my financing also. Great team!! I love Regal. Always buy my cars from them. More
by ERICA.OWENS85
Employees Worked With
Mike Greenhow & Thomas F.
November 24, 2019
Everything was dealt with in a very friendly manner. The associate who dealt with me was friendly, fast, and friendly. The coffee was delicious, and the snacks provided were nice and light on the stomac The associate who dealt with me was friendly, fast, and friendly. The coffee was delicious, and the snacks provided were nice and light on the stomach. More
by INOSHIKACHO09
Employees Worked With
Kelsey Johnson
November 22, 2019
Service Recall Fast response to recall letter received on computer update changes. Service people were very helpful and responded in professional manner. Waiting a Fast response to recall letter received on computer update changes. Service people were very helpful and responded in professional manner. Waiting area was comfortable and clean. More
by RFPEZKO
Employees Worked With
Jorge Benitez
November 22, 2019
Awesome ppl They were all very nice and the service was quick, I would use them again and recommend them to a friend or family member anytime They were all very nice and the service was quick, I would use them again and recommend them to a friend or family member anytime More
by Bynummercedes
Employees Worked With
Phillip, not sure of last name
