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Regal Kia Lakeland
Lakeland, FL
4,867 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,867 reviews
December 04, 2019
The Best Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a K Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a Kia. More
by DONZI152
Verified Customer
December 03, 2019
good job like always Greg Schmit is why we come tier 4 cars and counting plus free car wash and thigs fixed first time right place is clean and thier quick Greg Schmit is why we come tier 4 cars and counting plus free car wash and thigs fixed first time right place is clean and thier quick More
by BOBKLEEN102
December 03, 2019
Covered maintence Jorge was very helpful. Only thing I noticed was there were a lot of people standing due to there not being enough seating. Also appreciated them not Jorge was very helpful. Only thing I noticed was there were a lot of people standing due to there not being enough seating. Also appreciated them not trying to sell me stuff before I need it. Jorge informed me around next visit I’ll have a few things that will need to be addressed(filters) he then provided me with my inspection sheet to further assist me. More
by JORDAINCHAMBERS0313
Employees Worked With
Jorge
December 02, 2019
Great service The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me thro The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me throughout the process. More
by SJEFFCOAT0
Employees Worked With
Kelsey Johnson
November 30, 2019
Had a great experience buying our car. Greg and his wife were from my neck of the woods and we talked about the locals. He is very knowledgeable about the dealership and the product. were from my neck of the woods and we talked about the locals. He is very knowledgeable about the dealership and the product. More
by Gwen H
Employees Worked With
November 30, 2019
Car service I made the appointment on the date I wanted. My car was completely serviced to my satisfaction within the timeframe given and I was able to use coupon I made the appointment on the date I wanted. My car was completely serviced to my satisfaction within the timeframe given and I was able to use coupons More
by CAROLRIVERS1
Employees Worked With
Mario Medina
November 28, 2019
Waited too long Asked service at check in 'How long will I have to wait ... told 1 hour to 1to1/2 hour. Sat waiting for 3 hours ... finally asked how much longer ... Asked service at check in 'How long will I have to wait ... told 1 hour to 1to1/2 hour. Sat waiting for 3 hours ... finally asked how much longer ... was told, "just finishing up" will only be another 10 or 15 minutes! Service done to my complete satisfatcion. Suggestion ... If your customers are going to be waiting for any length of time, please at least have current reading material in waiting area! More
by LOJOROG
Employees Worked With
Not sure....
November 28, 2019
Extremely long wait no results Did not reurn my text when I asked for updates. Waited 3 hours and didn't even get an estimate. Got tired of waiting and asked for our car back. Did not reurn my text when I asked for updates. Waited 3 hours and didn't even get an estimate. Got tired of waiting and asked for our car back. More
by tjtoole
Employees Worked With
Mario Medina
November 27, 2019
Love it Everyone was very welcoming and friendly. They did a lot for me, and I appreciate it. I never would have thought in a million years that I would have Everyone was very welcoming and friendly. They did a lot for me, and I appreciate it. I never would have thought in a million years that I would have a brand new car. Love this place. More
by naperika26
Employees Worked With
Ed Box
November 27, 2019
Mario services was very helpful. He showed a lot of professi Mario was so helpful. He showed very good knowledge of me as a client. Very professional in handling my recall appointment. He also told me how long Mario was so helpful. He showed very good knowledge of me as a client. Very professional in handling my recall appointment. He also told me how long it was going to take and he was right on point.thanks to all in the services department for their kind and professional service. More
by LADYDJC60
Employees Worked With
Mario Medina
