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Regal Kia Lakeland
Lakeland, FL
4,866 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,866 reviews
January 02, 2020
Top Notch! They do a great job! They listen to the problem and get it resolved! Working with this dealership is easy. I get my car to them, and it gets fixed! They do a great job! They listen to the problem and get it resolved! Working with this dealership is easy. I get my car to them, and it gets fixed! More
by Readyroom
Verified Customer
January 01, 2020
Kia has the best service department around. I had an 8:30 appointment on New Year’s Eve. I got there an hour early because an appointment I had earlier got me right in and out. Well Kia serv I had an 8:30 appointment on New Year’s Eve. I got there an hour early because an appointment I had earlier got me right in and out. Well Kia service department got me right in an hour early and had all my work done along with my vacuum and wash within an hour I was checked out and driving away before my actual 8:30 appt. Such great service. Everyone is so kind there too. More
by Susandd
Employees Worked With
Not sure if my service department names were. I was In and out before I had a chance to get names.
January 01, 2020
Great deal but finance not so good I had a deal though Kia In lake wales at Dyer Kia I was approve on same car as I purchased from your dealership. I was approved through Kia finance at I had a deal though Kia In lake wales at Dyer Kia I was approve on same car as I purchased from your dealership. I was approved through Kia finance at 8.54 % When I gave your dealer ship a chance to earn my business your sales person was awesome the manager desked me a deal and the payment was 15 dollars more on a less sales price the from dyer Kia I questioned this when I got in to finance I signed work sheet with huger payment when I mentioned this to finance girl she said on no that’s what Kia gave you.being a used car manager and sales manager go 25 years I said I’ll sign and now because of this I am going to refinance through my credit union. I’m no sure how Kia approved me there at Dyer for 8.5 %but for some reason it was 2 point higher I guess you will do anything to get finance #s so for that reason I will leave a google review and wait for Kias Survey to convey my concerns . sincerely Robert Robinson More
by BOBROBINSON58
Employees Worked With
January 01, 2020
We had a great buying experience with Greg. It took a long time to get the insurance coverage from State Farm and Greg had a smile and a kind word to keep our frustrations to a minimum. Everyone we met i long time to get the insurance coverage from State Farm and Greg had a smile and a kind word to keep our frustrations to a minimum. Everyone we met in sales, finance, service and parts was top drawer. Thank you all and Happy More
by Nubbs02
Employees Worked With
January 01, 2020
Greg was extremely helpful and patient. We really put him through his paces, He and the entire Kia team were top notch! This is our 2nd new Soul from Regal Kia and our 3 Kia in our family. Thanks Greg, Lynn through his paces, He and the entire Kia team were top notch! This is our 2nd new Soul from Regal Kia and our 3 Kia in our family. Thanks Greg, Lynn M. More
by LYNN M
Employees Worked With
Other Employees :
Finance managers were great and service advisor.
January 01, 2020
2020 Kia Sorento Impressed by the knowledge, friendliness & helpfulness of staff, especially Greg Schmidt. Liked the safety features of the Kia Sorento purchased. Deal Impressed by the knowledge, friendliness & helpfulness of staff, especially Greg Schmidt. Liked the safety features of the Kia Sorento purchased. Dealership presents a very clean & neat atmosphere. More
by rcabe
December 31, 2019
Enjoyed sales approach extra effort to save you on your deal They were very price conscience worked with what you could afford tried even harder to get better financing will recommend albert in used car financin They were very price conscience worked with what you could afford tried even harder to get better financing will recommend albert in used car financing More
by johnfdale50
Employees Worked With
Chico Hernandez used cars albert in used car finance, Mario Medina
December 30, 2019
Service review 12/28 Always a good experience. Wait time never seems to be too long & waiting area very comfortable. They always take good care of my car. I always feel Always a good experience. Wait time never seems to be too long & waiting area very comfortable. They always take good care of my car. I always feel that they have what’s best for me & my car in mind instead of just making a sale. More
by missmarcilaraine
Employees Worked With
I’ve honestly been there often enough to have dealt with most of the employees who all always are excellent to deal with. , Kelsey Johnson
December 30, 2019
Very good no complanrs The staff was friendly. I was very pleased with the service and the information provided concerning an issue i had. 100 % pleased. Thank you Ted The staff was friendly. I was very pleased with the service and the information provided concerning an issue i had. 100 % pleased. Thank you Ted More
by FAMA715
Employees Worked With
Alexis Aviles Retama
December 23, 2019
Jorge Benitez Jorge is alway so friendly and helpful gets it done quick and accurately.The waiting room is great to they have a Tv and snacks and drinks for free a Jorge is alway so friendly and helpful gets it done quick and accurately.The waiting room is great to they have a Tv and snacks and drinks for free and also they have a room for the kids to watch Tv and play! Everyone there is so friendly. They also washed and vacuumed my Car for me. thanks More
by AUSTINTHEODORSON
Employees Worked With
Jeorge Benitez
