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Regal Kia Lakeland
Lakeland, FL
4,866 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,866 reviews
January 14, 2020
Most unprofessional group of people I have ever encountered in my life. Too bad there isn't 0 stars. Only treat people well when they believe they will make money. encountered in my life. Too bad there isn't 0 stars. Only treat people well when they believe they will make money. More
by TWRIGHT25
Verified Customer
January 13, 2020
#2 service, 3 months We were quite impressed by the entire process except for the optional car wash. Our car seemed dirtier driving away than it was when we arrived. We We were quite impressed by the entire process except for the optional car wash. Our car seemed dirtier driving away than it was when we arrived. We will not bother with the additional $10-11 charge next time. More
by JUDITH
Employees Worked With
Can't remember the name of the young gentleman we dealt with. We did not notify anyone of our displeasure about the poor job done on the car washing.
January 13, 2020
Service was done quickly and efficiently. Jonathan explained everthing and applied coupon so that I received discount on service. They also washed my car which was great because my next stop was carwa explained everthing and applied coupon so that I received discount on service. They also washed my car which was great because my next stop was carwash ! More
by bluesmacks
Employees Worked With
Jonathan
January 13, 2020
I have brought vehicles here for service as well as having purchased our Silverado here. The Kia shop has serviced my Sedona since purchased at another dealer out of county having purchased our Silverado here. The Kia shop has serviced my Sedona since purchased at another dealer out of county More
by TNTWIGGINS
Employees Worked With
Jorge
January 13, 2020
Service Review Regal Kia is awesome, they are efficient. Provide a ride service to my home while vehicle is being serviced and service to pick me up when service is Regal Kia is awesome, they are efficient. Provide a ride service to my home while vehicle is being serviced and service to pick me up when service is completed. Very friendly staff members More
by connie
Employees Worked With
Kelsey Johnson
January 13, 2020
It was a great time i enjoyed talking with Greg.. An Mario is a very nice person he has been the best service person to me he is the person I've spoken with on each one of my visits Mario is a very nice person he has been the best service person to me he is the person I've spoken with on each one of my visits More
by cboderick24
January 11, 2020
I Love is his place. They always satisfy me every time I come. The best car dealership I have ever went to. I tell all my friends if you want a car go to regal. come. The best car dealership I have ever went to. I tell all my friends if you want a car go to regal. More
by Davis.tarrell
January 10, 2020
The staff treated me as a friend not just someone to sell a car to. They worked for me. to get the best deal they could. And I will return the next time I am needing a car. a car to. They worked for me. to get the best deal they could. And I will return the next time I am needing a car. More
by D.BURTZ
Employees Worked With
Ed Box, Deon Box, Stan May
January 09, 2020
After the sales department, finally got their directions The service department is dependent on the sales department communicating their directives. A huge problem,,,yet once the correct info got to them, t The service department is dependent on the sales department communicating their directives. A huge problem,,,yet once the correct info got to them, they were able to perform in splendid fashion! More
by HLINGERFELT
Employees Worked With
Thomas Ferris =exceptional Ed ortiz.....very incompetent, Chris Robinson
January 09, 2020
Kelsey did a fabulous job. Very friendly and knowledgeable. The Facility was nice and clean. The wait wasnt unreasonable either. Everyone was very nice to talk to. knowledgeable. The Facility was nice and clean. The wait wasnt unreasonable either. Everyone was very nice to talk to. More
by dale3jr08
Employees Worked With
Kelsey Johnson
