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Regal Kia Lakeland
Lakeland, FL
4,865 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,865 reviews
January 20, 2020
Service was completed in a timely manner and Mario communicates with me every step of the way. Love the amenities that are offered for customers. communicates with me every step of the way. Love the amenities that are offered for customers. More
by NWS09D
Verified CustomerEmployees Worked With
Mario Medina
January 20, 2020
From buying my car to having it serviced..nowhere better than Regal Kia. Prompt, quick service and friendly people are appreciated. I trust Regal to always give honest service. than Regal Kia. Prompt, quick service and friendly people are appreciated. I trust Regal to always give honest service. More
by WS1853
Employees Worked With
Kelsey Johnson
January 20, 2020
Regal Kia of Lakeland provides superior service all around. New sales or service everyone is courteous, knowledgeable and so very nice! It was a pleasure to do business with them. around. New sales or service everyone is courteous, knowledgeable and so very nice! It was a pleasure to do business with them. More
by jamckinney39
Employees Worked With
Mallory, Demetrius Allums, Kelsey Johnson
January 18, 2020
We are happy with the work that has been done on our vehicles, quite honestly it's what keeps me coming back. Thank you Jeff and the KIA Team. vehicles, quite honestly it's what keeps me coming back. Thank you Jeff and the KIA Team. More
by HAPKIDOBROS
January 18, 2020
Best experience ever purchasing a vehicle. No stress! Greg ,Ryan and the entire time at Regal are first class. I was treated well and Greg and Ryan answered all my questions. I started my inquiry with an Greg ,Ryan and the entire time at Regal are first class. I was treated well and Greg and Ryan answered all my questions. I started my inquiry with an email and had a response in minutes. The rest was easy. I live in the Orlando area and it was worth the drive to Lakeland. Great experience. More
by DennisJ
January 17, 2020
My name is Mayra I will like to take my time and thank you everyone in KIA for your help And treating me like a family member And a special thank you to Mr. Ed Box you everyone in KIA for your help And treating me like a family member And a special thank you to Mr. Ed Box More
by myrrivera28
Employees Worked With
Other Employees :
Ed Box, Stan May, Ryan Hutcheson
January 16, 2020
Edward Box was is an amazing salesman. He made it fast and easy for me to purchase my new Sportage. I will recommend Regal Kia to friends and family! and easy for me to purchase my new Sportage. I will recommend Regal Kia to friends and family! More
by dana.richerson
January 15, 2020
Not a bad place but this time I waited 3hrs for an oil change which I wasn't happy about. But I have never scheduled an appointment. change which I wasn't happy about. But I have never scheduled an appointment. More
by KEBARBER4
January 15, 2020
A good service experience as always, My Thanks to all the staff and crew at Regal Kia, Because of the service I will always return to Regal Kia staff and crew at Regal Kia, Because of the service I will always return to Regal Kia More
by geolast
Employees Worked With
Other Employees :
Jonathan and his sister, Ed Box, Mario Medina, Kelsey Johnson, Todd Tripp
January 14, 2020
Most unprofessional group of people I have ever encountered in my life. Too bad there isn't 0 stars. Only treat people well when they believe they will make money. encountered in my life. Too bad there isn't 0 stars. Only treat people well when they believe they will make money. More
by TWRIGHT25
