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Regal Kia Lakeland
Lakeland, FL
4,851 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,851 reviews
January 30, 2020
Had routine oil change Need better traffic flow pattern. Hard to access service lanes if entering from Chevrolet side of dealership. Leaving dealership was difficult until w Need better traffic flow pattern. Hard to access service lanes if entering from Chevrolet side of dealership. Leaving dealership was difficult until we found access to light. More
by KAHWIL
Verified CustomerEmployees Worked With
Kelsey Johnson
January 29, 2020
service My cadenza was making a noise when turning the steering wheel. The car was test driven and checked out. So everything checked out after the test dr My cadenza was making a noise when turning the steering wheel. The car was test driven and checked out. So everything checked out after the test drive. No more noise. More
by ABURDETT2
Employees Worked With
Phillip
January 29, 2020
service Very pleased with service. Fast and car was washed. Nice waiting area. Enjoyed snacks and juice drink Lounge area very pleasant and good tv to watch. Very pleased with service. Fast and car was washed. Nice waiting area. Enjoyed snacks and juice drink Lounge area very pleasant and good tv to watch. More
by BOBKRONENWETTER
Employees Worked With
Todd Tripp
January 29, 2020
Great Customer Service Not the 1st time I have bought from this dealership. Always go to Greg Schmidt. Can't fine a better man in the car business. Always looks to get the l Not the 1st time I have bought from this dealership. Always go to Greg Schmidt. Can't fine a better man in the car business. Always looks to get the lowest price. A man of his word. More
by Lklndfan
Employees Worked With
January 28, 2020
My check engine light came on all of sudden. They took the car in and checked it out but could find nothing wrong. Everyone was heloful, professional, and nice. Thanks for car wash too! My receipt is in t the car in and checked it out but could find nothing wrong. Everyone was heloful, professional, and nice. Thanks for car wash too! My receipt is in the car so I don't have available the name of person who most helped me. More
by CCATO2806
Employees Worked With
I don't have available
January 28, 2020
The best and fast! From start to finish the service was excellent. Enjoyed the popcorn in the lounge and update on the condition of the tires and brakes. The service From start to finish the service was excellent. Enjoyed the popcorn in the lounge and update on the condition of the tires and brakes. The service people were friendly and helpful. More
by RonDrake
Employees Worked With
January 25, 2020
The young gentleman that assisted us was very polite and thoughtful We had a lunch engagement that put a time frame on our visit This was our third year getting SERVICE at your dealership We talked ab thoughtful We had a lunch engagement that put a time frame on our visit This was our third year getting SERVICE at your dealership We talked about purchasing a vehicle from your dealership if we could get the same service in Pennsylvania More
by PARPAR47
Employees Worked With
Jorge
January 25, 2020
Great buying experience This was the 4th car I have bought fromRegal, and the second one I have bought from Greg. Greg called me as soon as he found out I had made an inquiry This was the 4th car I have bought fromRegal, and the second one I have bought from Greg. Greg called me as soon as he found out I had made an inquiry on the website to find out what I was looking for. I was on a time crunch due to losing my car in an accident, and insurance issues meant I had to buy a car fast. I told him what I was looking at, and he had the cars I was interested in pulled out front before I came in. Buying a car is never fun, but Greg made it as painless as possible. More
by Vbelzer
Employees Worked With
January 24, 2020
service excellent service friendly and professional people kept me informed on work being done lounge was clean and provided snacks and drinks to help pass th excellent service friendly and professional people kept me informed on work being done lounge was clean and provided snacks and drinks to help pass the time More
by JEEPMAN1998
Employees Worked With
Kelsey Johnson
January 23, 2020
I had very fast & courtious service at my appointment. My service person was very friendly, fast & I only had to wait a little over an hour for the services that were done. I would highly recommend Regal My service person was very friendly, fast & I only had to wait a little over an hour for the services that were done. I would highly recommend Regal Kia. More
by VWOTHERSPOON
Employees Worked With
Mario Medina
