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Regal Kia Lakeland
Lakeland, FL
4,852 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,852 reviews
February 19, 2020
Best customer service! The experience was smooth and all questioned answered! Nothing negative to say ! If you are looking for a Kia Vehicle please Greg Schmidt! Chris, Dennis , Mario M. and Amanda all were questioned answered! Nothing negative to say ! If you are looking for a Kia Vehicle please Greg Schmidt! Chris, Dennis , Mario M. and Amanda all were great too! I met the service team and also great! I love my new Telluride! Thank you all! Looking doing business in the future! Maira Agosto More
by Agosto.maira37
Employees Worked With
Other Employees :
Dennis and Amanda in Finance. I had to mark Nicholas but he was not that one I worked with please give 5 stars to Amanda in Finance! , Chris Robinson, Mario Medina
February 19, 2020
Greg was so helpful from the start! Mine was a unique case and he did everything he could to accommodate & make sure I left happy. case and he did everything he could to accommodate & make sure I left happy. More
by Jhoannamukai
Employees Worked With
February 18, 2020
Stand and willie were awsome they were extremely energetic and excited about getting me into my new car I absolutely loved the care and service I got there energetic and excited about getting me into my new car I absolutely loved the care and service I got there More
by lora5kids
Verified CustomerEmployees Worked With
Willie , Stan May
February 18, 2020
Good Service Service was good, the Service person kept me informed, but the cost was a little high and the service time was a little longer then I expected. Service was good, the Service person kept me informed, but the cost was a little high and the service time was a little longer then I expected. More
by DVMKPETERSON
Employees Worked With
Todd Tripp
February 18, 2020
I always get the best service and have the best experience at regal Kia lakeland. Much better than the experiences I have had in the shops of other dealerships in town!! experience at regal Kia lakeland. Much better than the experiences I have had in the shops of other dealerships in town!! More
by Nicki.Taylor
Employees Worked With
Jorge, Jecssie
February 18, 2020
Oil change Always convenient and fast. Excellent as always. Checked with me in the waiting room to make sure I knew there were snacks and water and that I was co Always convenient and fast. Excellent as always. Checked with me in the waiting room to make sure I knew there were snacks and water and that I was comfortable. More
by Pmorris4
Employees Worked With
Kelsey Johnson
February 18, 2020
Everyone was nice and professional. It was a bit of a ride from Palm Harbor, but I'm very happy with my new-used Ford Focus!! ride from Palm Harbor, but I'm very happy with my new-used Ford Focus!! More
by Mary 2
Employees Worked With
February 17, 2020
Excellent smooth transaction. Very happy with sales process and helpfulness throughout. Sales manager Dennis made it happen. Orlando did a fine job of explaining vehicles essential controls, basic ra process and helpfulness throughout. Sales manager Dennis made it happen. Orlando did a fine job of explaining vehicles essential controls, basic radio programming and phone integration, and getting us safely on the road back home with our new ride. Thank you! More
by BC330
Employees Worked With
February 15, 2020
Greg is always friendly and responds to texts anytime I have questions. If you are looking for a new or used KIA come see Greg. Never had a better salesman! have questions. If you are looking for a new or used KIA come see Greg. Never had a better salesman! More
by Cmhug78
Employees Worked With
February 15, 2020
We Always feel comfortable at regal Kia, I never have the feeling of being taking advantage of . we’ve had excellent experience with Greg, super nice guy and always eager to help with a friendly smile and lo feeling of being taking advantage of . we’ve had excellent experience with Greg, super nice guy and always eager to help with a friendly smile and love those service discounts and breakfast coupons you only get from Greg More
by Hughes-that-guy
