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Regal Kia Lakeland
Lakeland, FL
4,852 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,852 reviews
March 02, 2020
Professional staff and nice lounge to wait in. I rely on the service department for all of my vehicles needs. Everything is handled with care. The only complaint I have is pricing on services and maintenanc the service department for all of my vehicles needs. Everything is handled with care. The only complaint I have is pricing on services and maintenance could be a lot better. More
by JLOVE244U
Verified CustomerEmployees Worked With
February 29, 2020
My salesman was Logan i was extremely satisfied. I walked in with a 2014 Kia i walked out with a 2020. Logan made me feel right at home and I'm loving my new car he is absolutely the best. I would highly rec in with a 2014 Kia i walked out with a 2020. Logan made me feel right at home and I'm loving my new car he is absolutely the best. I would highly recommend him. More
by THOMPKINSNIKKI
Employees Worked With
Logan
February 27, 2020
Dealer responded within same or next day to internet inquiry; able to question and confirm add on fees before making 2 hour drive to see and test drive car. Chris Boswell very helpful and direct on ph inquiry; able to question and confirm add on fees before making 2 hour drive to see and test drive car. Chris Boswell very helpful and direct on phone inquiry. Met me on arrival, showed me the car and accompanied on test drive. Able to put deal together quickly, only wait for for Finance office which was backed up. Chris deserves 5 stars for service and straightforward communication. John B Punta Gorda, FL More
by jpbarrett23
February 27, 2020
I give the KIA Dealership 5 🌟 🌟 🌟 🌟 🌟. I have had the pleasure of purchasing not just one, but 2 KIA Optima's from here and the service that I received was AWESOME, from the beginining of the process the pleasure of purchasing not just one, but 2 KIA Optima's from here and the service that I received was AWESOME, from the beginining of the process until the signing. ☺ Plus, my car maintenance & car wash visits has been AWESOME as well. I WILL DEFINITELY RETURN FOR FUTURE PURCHASES👍 More
by SMITHBETTY638
Employees Worked With
Other Employees :
Chris Robinson, Kelsey Johnson
February 27, 2020
There is one thing I do not like that is when you have your car in service and you're waiting in the lounge for your repairs to get fix you have a Salesman that comes up and approached you to try to trade your car in service and you're waiting in the lounge for your repairs to get fix you have a Salesman that comes up and approached you to try to trade in your car for a new one I'm not here to buy a new car I'm here to get my car service I think that is rude and inappropriate and if it happens again I'll take my business to another Kia dealership More
by KNKBELLSR
Employees Worked With
Phillip Dailey
February 27, 2020
I have purchased two new vehicles from Regal, a 2014 Kia Cadenza and a 2017 Chevy SS. All of their personnel are very professional and their service departments are first-rate. I’ve been very pleased in all Cadenza and a 2017 Chevy SS. All of their personnel are very professional and their service departments are first-rate. I’ve been very pleased in all my dealings with Regal. More
by jimg03896
February 26, 2020
Clean and courteous, are very attentive to you as soon as you get there service department is extremely knowledgeable and do their very best to help you in a timely when. you are finish someone comes out and you get there service department is extremely knowledgeable and do their very best to help you in a timely when. you are finish someone comes out and even opens the door for you. More
by CARMENLUNA1950
February 26, 2020
Great experience! Greg was very accommodating and he took his time to make me feel at ease. I highly recommend this location. I left happy! took his time to make me feel at ease. I highly recommend this location. I left happy! More
by Jhoannamukai
Employees Worked With
February 26, 2020
I was very impressed with Jeff Solo who knew exactly what was required to activate Pursuit SVR on our vehicle within 15 minutes. Previously several other people failed to assist us in the activation. Thank was required to activate Pursuit SVR on our vehicle within 15 minutes. Previously several other people failed to assist us in the activation. Thank you Jeff! More
by DBOVE
Employees Worked With
February 26, 2020
Pleasant experience. Comfortable seating area, interesting television programs to watch, service completed when promised but had to remind them to replace windshield wiper Comfortable seating area, interesting television programs to watch, service completed when promised but had to remind them to replace windshield wipers, which they forgot to do.. More
by VICKIE5
Employees Worked With
Kelsey Johnson
