Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,852 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,852 reviews
March 25, 2020
Amazing service. Couldn’t ask for better people to help me with my car and I won’t be going anywhere else. So extremely happy with everyone there! me with my car and I won’t be going anywhere else. So extremely happy with everyone there! More
by DanielleB95
Verified CustomerEmployees Worked With
Other Employees :
Charlie Norwood, Chris Robinson, Mario Medina, Kelsey Johnson
March 24, 2020
Excellent explanation of payment system and benefits. Deon was very punctual in contacting the insurance and bank about the process, and Stan was very helpful in finding a financial plan within my budget Deon was very punctual in contacting the insurance and bank about the process, and Stan was very helpful in finding a financial plan within my budget! More
by Aaron
Employees Worked With
Deon Box, Stan May
March 23, 2020
Best and easiest experience I have had buying a vehicle. My salesman Orlando was the best. He did everything he could to get me the best price and he did. I am do happy with my new car. And also a big thank My salesman Orlando was the best. He did everything he could to get me the best price and he did. I am do happy with my new car. And also a big thanks to Charlie for helping me out. I will definitely share my experience with everyone that wants to purchase a vehicle. Thank everyone at Regal Chevrolet for their hospitality. I look forward coming back when I need another vehicle. More
by doris.carbaugh
Employees Worked With
Other Employees :
Ed Box, Deon Box, Charlie Norwood, Dystanie Haney, Chris Robinson, Demetrius Allums, Kelsey Johnson
March 20, 2020
screw in tire I felt two hours was to long a time to patch a tire. Also the rep. didn't come to me a tell me what was happening with the repair. I'm sure I would of I felt two hours was to long a time to patch a tire. Also the rep. didn't come to me a tell me what was happening with the repair. I'm sure I would of heard instantly if he were trying to sell me new tires. I've come to Regal for all my service since I purchased the car and have always been told what was happening with my repair except yesterday. More
by hiber.nation
Employees Worked With
Spazio, Mario Medina, Kelsey Johnson
March 20, 2020
My salesman Orlando is the man ! He’s very friendly My salesman Orlando is the man ! He’s very friendly and knowledgeable and does whatever he has to do to get the job done ! I My salesman Orlando is the man ! He’s very friendly and knowledgeable and does whatever he has to do to get the job done ! I More
by Josh
March 19, 2020
Mario & Cashier were WONDERFUL! Pictures of car problems were appreciated. Car wash was disappointing - stuff left on windows like it was sprayed but not washed. were appreciated. Car wash was disappointing - stuff left on windows like it was sprayed but not washed. More
by MAMALINDA53
Employees Worked With
Cashier but I don’t know her name , Mario Medina
March 19, 2020
Good but not quite perfect Regular maintenance was very good. Also replaced window washer pump under warranty but failed to refill washer fluid reservoir and also reset maintena Regular maintenance was very good. Also replaced window washer pump under warranty but failed to refill washer fluid reservoir and also reset maintenance menu. Had to return for them to address these problems. Lastly the service computer program indicated transmission needed servicing that was not required until 60,000 miles whereas my mileage was less than 30,000. May go elsewhere for future service. More
by lpvguys23
Employees Worked With
Kelsey Johnson
March 17, 2020
Kelsey was extremely helpful and friendly. She took my keys and got all the info she needed and took her time to explain all the service options available to me keys and got all the info she needed and took her time to explain all the service options available to me More
by lisaschmit17
Employees Worked With
Kelsey Johnson
March 17, 2020
It was a great experience as far as car buying go. Greg was great and very informative. We told them what we could do on the car we wanted and they got it done. Very pleasant experience for buying a car. was great and very informative. We told them what we could do on the car we wanted and they got it done. Very pleasant experience for buying a car. More
by davisjlas4
