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Regal Kia Lakeland
Lakeland, FL
4,852 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,852 reviews
April 01, 2020
Kia service is always so easy to work with! Always very polite, clean waiting area, and quick service. I enjoy having my vehicle serviced here. polite, clean waiting area, and quick service. I enjoy having my vehicle serviced here. More
by LAUREN.HIMEL
Verified CustomerEmployees Worked With
Mario Medina
April 01, 2020
It was awesome, very little pressure. Mallory was an amazing salesperson. she got me into a beautiful new 2020 Kia Forte which is now my favorite car. 10/10 would definitely recommend anyone to get a ca amazing salesperson. she got me into a beautiful new 2020 Kia Forte which is now my favorite car. 10/10 would definitely recommend anyone to get a car from her More
by Robert Coffland
Employees Worked With
Mallory Bartle 5/5 stars, Charlie Norwood
April 01, 2020
GREAT customer service. Always friendly and helpful. The service department makes you feel important. They provide you with an environment to keep you comfortable while you wait and keep you updated on your service department makes you feel important. They provide you with an environment to keep you comfortable while you wait and keep you updated on your vehicles status. More
by BK
April 01, 2020
Regal KIA in Lakeland Florida is a super dealership. Clean, comfortable with excellent customer service. We've purchased two vehicles there and have had great experience overall. Clean, comfortable with excellent customer service. We've purchased two vehicles there and have had great experience overall. More
by MEEMAWSIMON
Employees Worked With
Other Employees :
Sam DiFillipo *****, Mario Medina, Kelsey Johnson
March 31, 2020
Best. Experience! EVER!. Ed Box and Jorge Morfa were professional, courteous and knowledgeable and made my car buying experience my most enjoyable to date! I will be returning when the need arises agai professional, courteous and knowledgeable and made my car buying experience my most enjoyable to date! I will be returning when the need arises again for a new vehicle. More
by livarivera2016
Employees Worked With
Jorge Morfa, Ed Box
March 31, 2020
Box was very friendly and professional. As a single woman, starting over in life, I was made to feel at ease with my car buying experience. woman, starting over in life, I was made to feel at ease with my car buying experience. More
by scrumedy33
Employees Worked With
Deon Box, Charlie Norwood
March 31, 2020
The salesman was very polite and we met the manager right away. Overall it was a great experience!!!!! They were very eager to sell cars, unlike regal Honda where they didn’t seem to want to sell cars. away. Overall it was a great experience!!!!! They were very eager to sell cars, unlike regal Honda where they didn’t seem to want to sell cars. More
by autismdad09
Employees Worked With
Other Employees :
Can’t remember the managers name, but we met him right away. , Charlie Norwood
March 31, 2020
I looked up a part they replaced, and they up charged me by 110% I am not happy about that at all. Being dropped off at home and picked up when it was finished was nice though by 110% I am not happy about that at all. Being dropped off at home and picked up when it was finished was nice though More
by harrison.highsmith
Employees Worked With
Kelsey Johnson
