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Regal Kia Lakeland
Lakeland, FL
4,854 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,854 reviews
April 09, 2020
excellent customer services . thanks to Jonathan Benitez he was friendly nice personality make me felt great thanks ageing KIA love I will recommend this Dealer to buy car to thanks to Jonathan Benitez he was friendly nice personality make me felt great thanks ageing KIA love I will recommend this Dealer to buy car to my friends and public to , More
by LILICHARM03
Verified Customer
April 08, 2020
The dealership is super Friendly, Quick and COVID Safe. They provided a ride so I could get back to work quickly and even the driver was friendly and kept it COVID safe. They provided a ride so I could get back to work quickly and even the driver was friendly and kept it COVID safe. More
by ISELA.FLORES
Employees Worked With
Other Employees :
Deon Box, James Henry, Chris Robinson, Matt Macdowell, Mario Medina, Kelsey Johnson, Todd Tripp
April 07, 2020
I bought my 2017 Forte at Regal Kia in October 2017. The only place I have ever had my car serviced at is Regal Kia. Every employee that I have ever encountered has been amazing. Friendly, courteous and alw only place I have ever had my car serviced at is Regal Kia. Every employee that I have ever encountered has been amazing. Friendly, courteous and always going above and beyond. I recommended them to my Aunt and she bought her brand new 2020 Forte from them last month and she loves it! Highly recommend! More
by emychell
Employees Worked With
Kelsey Johnson
April 07, 2020
Great salespeople. Great prices. Great selection. I would definitely recommend anybody and everyone to go there, great experience. Salespeople are extremely helpful and friendly. 5 stars. would definitely recommend anybody and everyone to go there, great experience. Salespeople are extremely helpful and friendly. 5 stars. More
by richaria
Employees Worked With
Sam, James Henry, Charlie Norwood
April 06, 2020
Excellent service and sales department, always have been friendly and helpful staff. Details are great Quintin took care of my car when I was there. friendly and helpful staff. Details are great Quintin took care of my car when I was there. More
by MCKEANDOROTHY
April 06, 2020
Great place for service. Courteous, helpful reps. Good price for what I had done to my Kia Soul. I would definitely recommend my friends and family. price for what I had done to my Kia Soul. I would definitely recommend my friends and family. More
by STEPHANIELEIGHTON
Employees Worked With
Kelsey Johnson
April 05, 2020
It was great and I appreciated the use of gloves and no pressure. Mario was great! He gave me the update on what I needed with my car and know what I need to do for next time. pressure. Mario was great! He gave me the update on what I needed with my car and know what I need to do for next time. More
by DAVISGRAYSON
Employees Worked With
Mario Medina
April 03, 2020
Always a pleasure to have my car serviced at Regal. Please keep up the excellent work. Hopefully ,after Covid-19, I can check into a new car. Please keep up the excellent work. Hopefully ,after Covid-19, I can check into a new car. More
by J.E.HALL4629
Employees Worked With
Kelsey Johnson
