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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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April 01, 2022

I have been getting my Honda cars serviced by Ray Taylor for 16 years Ialw Ray Taylor has been providing service to me for 16 years. More

by MAGGIESDEN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Honda responded

That's awesome, Thanks for choosing Regal Honda!

March 31, 2022

Chrissy Hartman, your Service Associate does a great job! She took care of my Honda CRV service. The free car wash was a nice bonus. Overall, an excellent Customer Service Experience! More

by GHUSNA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda, we hope to see you again!

March 30, 2022

Excellent service from all the employees I had contact with. Everyone treated me courteously. The waiting room is very nice and the ficilities are neat. More

by ARIEL.NUNEZ0955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Regal Honda responded

Thanks Ariel, we hope to see you again soon!

March 30, 2022

Rob is the greatest. Always patient and polite with my concerns and is always honest. More

by JGOOD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

March 29, 2022

Very satisfied with all aspects of this company. Very professional business everyone in each department. More

by K. Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Regal Honda responded

Thanks!

March 29, 2022

I would have rated this dealership a 5 for customer service however I had to wait 3 hours for an oil change with Two toddlers in tow. More

by DJACKSONPAIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 17, 2022 -

Regal Honda responded

Yikes, sorry about that. We will have our team look into what caused this delay and improve for next time.

March 29, 2022

My car is always done quickly and efficiently. I always ask for the same service tech Doug and he does a great job. More

by DARNCLEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Evans
Mar 29, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

March 24, 2022

Met David while waiting for our car to be serviced. He was very knowledgeable, friendly and gave us recommendations from cars to places to eat. He is a good guy. He was very patient. More

by JPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cruz
Mar 29, 2022 -

Regal Honda responded

Thank you!

March 24, 2022

In and out as planned. Great service and updated as service was performed. Thank you More

by DREXLERVICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra
Mar 29, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

March 23, 2022

Rob Young (FATHER KNOWS BEST) takes of our cars, give him a raise. Never has an attitude. More

by teddyehurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Regal Honda responded

We'll see what we can do!😁Thanks for choosing Regal Honda!

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