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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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April 20, 2022

Austin did a good job of processing two cars for service and let me know promptly when they were thru… Pleas make sure car’s are vacuumed when washed is requested… More

by CFCRUSHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Smith
May 03, 2022 -

Regal Honda responded

We apologize for the inconvenience, Austin should have made sure that was completed.

April 19, 2022

Rob is great. He has been my go to service guy for many many years. More

by JGOOD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Honda responded

We look forward to many more, thanks for choosing Regal Honda!

April 15, 2022

Very clean and great customer service. They also washed and cleaned the inside of the vehicle. More

by FLICK.ADAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

April 14, 2022

My wait time was way to long 3 hrs running boards to get installed had 11 am apt.got out after 2 pm More

by repo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Apr 18, 2022 -

Regal Honda responded

Thank you for your feedback, we will have our team look into this wait time. We apologize for any inconvenience.

April 09, 2022

Crissy is by far the best at what she does l have ever seen . She assures the work is done right and timely. No conplaints so far. And she follows up.. More

by EDTIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Regal Honda responded

Thanks see you next time!

April 08, 2022

Chrissy is great with customers! ! Very friendly and treats you like family and she is very efficient at her job More

by MLEGUEZ90
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Regal Honda responded

Thanks, see you next time!

April 07, 2022

My service advisor is great; Jessica Torres. I like that my car is washed each time I come in. Waiting room is very nice too. More

by avamurray1950
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Apr 11, 2022 -

Regal Honda responded

Thanks for choosing Regal Lakeland!

April 06, 2022

Megan did fabulous job an the guys who worked on my CRV an in a timely matter all work was done great More

by Daddo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Apr 18, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

April 02, 2022

The Regal Honda Service Department is always filled with competent Employees. From the Telephone Operators to the Car wash Tech, they all seem comfortable in their Employment at Regal. Ray Taylor is a Maste More

by maract5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

April 02, 2022

I want to thank Rob so much! I was going to travel long distance for a funeral and needed service. Rob for me in, and discovered a nail in my tire. Service was completed quickly More

by CINDYFLUFF67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Honda responded

Cindy, sorry to hear about your loss. We are glad we were able to provide some peace of mind during such a hard time.

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