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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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June 14, 2022

The best customer service ever! Rob Young and Mine Greenhow are terrific…as are courtesy van drivers David and Debbie. More

by MICHAELBELLIVEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Regal Honda responded

Thank you for choosing Regal!

June 14, 2022

Service was excellent. I have bought five cars from this dealership and would do it again.thanks regal More

by mom9497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes, Marcy Prave
Jun 15, 2022 -

Regal Honda responded

5!? That's awesome, we look forward to the next time. Until then, drive safe 😁

June 13, 2022

Thank you Honda and Shane Murphy for being so attentive and helpful with my car. I am so lucky! More

by CARABOSKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin and Shane Murphy
Jun 13, 2022 -

Regal Honda responded

Thank you for choosing Regal!

June 09, 2022

I like that they are very competent, their friendly treatment, their quality of service, I recommend them. More

by ABETANCOURT1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes, Marcy Prave
Jun 13, 2022 -

Regal Honda responded

Thank you for choosing Regal!

June 07, 2022

Oil changes take all day but they take care of what you request to do More

by amstr2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Regal Honda responded

We apologize for the inconvenience & thank you for your feedback. If you would like to send us your name and telephone number, we would like to look into what caused this higher-than-normal wait time.

June 04, 2022

I was there for a 3:00 appointment. It was a warranty battery replacement. I didn’t leave until 4:45. Way too long to change a battery. More

by SHANON.MOONEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Jun 06, 2022 -

Regal Honda responded

Shanon, Thank you for bringing this to our attention, we will look into what caused this delay other than the Multi-point Inspection as this is a higher than normal wait time.

June 02, 2022

I have only used Regal Honda for service. They handle my issue quickly and promptly. More

by Suesz.eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy Prave
Jun 06, 2022 -

Regal Honda responded

Thanks for choosing Regal!

June 02, 2022

Marcy is Fantastic! Attentive to details, great communication and went above and beyond to make sure our car was safe! Such a pleasant experience 5 STARS!!! THANK YOU M More

by Leah.aponte79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy Prave
Jun 06, 2022 -

Regal Honda responded

Thanks for choosing Regal!

May 30, 2022

The lady that helped me was Awesome there was a misunderstanding about a appointment and she fixed it right away even though they were really busy More

by LEKINABURDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Jun 06, 2022 -

Regal Honda responded

Sorry about the confusion, see you next time!

May 27, 2022

Everyone there is very friendly and accommodating. From the sales department, to the service department, to the cashiers. I won't go anywhere else. Awesome dealership. More

by susiecat2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra, Dave and the phone person
Jun 06, 2022 -

Regal Honda responded

Thanks for choosing Regal!

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