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Regal Honda - Service Center

Lakeland, FL

4.4
2,459 Reviews

2,459 Reviews of Regal Honda - Service Center

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August 05, 2022

The service process was flawless. .from the time I dropped my car off to pickup...Crissy was great in obtaining my info. and led me to the waiting area for ride home...Reggie was my wo More

by ahemmert2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie
Aug 09, 2022 -

Regal Honda responded

We are so pleased to hear about your experience! Thank you for choosing Regal for your vehicles servicing needs!

August 04, 2022

The team did a great job. I will recommend Regal Honda to all my friends. More

by airteng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy Prave
Aug 09, 2022 -

Regal Honda responded

That is awesome to hear! Thank you for choosing and recommending Regal Honda!

August 04, 2022

The service was great it was done on time I had absolutely no problem I will be back the next time I need service thank you More

by mcrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Regal Honda responded

We are happy to hear you will be back! Thank you for choosing Regal for your vehicles servicing needs!

August 03, 2022

Service advisor was very friendly, went above and beyond to solve my issue with my car. Thank you for that. More

by Tot7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin smith
Aug 09, 2022 -

Regal Honda responded

We are glad he was able to resolve it and make your experience great!

July 30, 2022

Great and timely service. Very friendly employees. Wait time for vehicle was adequate. Thank you More

by BSHARP820
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Regal Honda responded

Thank you for being a part of the Regal family!

July 29, 2022

We trust you did the work. However, the service representative did’nt pay attention. Ok More

by email2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Regal Honda responded

Good morning! We would like to look into this further please call the Service Director Levi Dillard at 863-577-3133 or email at levi.d@regallakeland.com.

July 28, 2022

Whenever I walk in the door, I feel welcomed and acknowledged. This dealership does its best to make you feel comfortable. More

by TFISCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Fisher, Eric Allen
Aug 09, 2022 -

Regal Honda responded

We like to make everyone feel like the family that they are at Regal! Thank you for doing business with us!

July 27, 2022

I love that you get your car washed for free with service. As well as free snacks. More

by Penpoll10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Regal Honda responded

We have to make sure you are comfortable and satisfied! Thank you for choosing Regal!

Aug 12, 2022 -

Penpoll10 responded

👌🏾

July 23, 2022

Very fast and efficient. The staff is very nice and understanding. The price for an oil change was high and no coupons available More

by Sharline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Aug 25, 2022 -

Regal Honda responded

Thanks for your review, Sharline! We are grateful you had a great experience. Make sure to check our websites and ads in the papers as we do sometimes do coupons and specials. We look forward to assisting you again in the future.

July 23, 2022

I have worked with Chrissy for many many years and she has always been great! My family and I love her! More

by tamekarochester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Regal Honda responded

So glad to hear you are a long-valued customer. We are happy to have you a part of our family and to have you do business with us!

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