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Regal Honda - Service Center

Lakeland, FL

4.4
2,458 Reviews

2,458 Reviews of Regal Honda - Service Center

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September 22, 2022

Another great experience getting my car serviced. They did a spectacular job waxing my car. Chrissy made sure I was taken care of, answered all my questions. Car was ready when promised. Couldn't b More

by michael
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

September 21, 2022

It was a pleasure to have worked with Chrissy Hartman. She really impressed me with her professionalism and expertise. She helped my elderly parents get their Honda Accord fixed and did a great job from s More

by MD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

September 17, 2022

The cristy that has taken care of me for years is great the same always should get a big raise More

by LRRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

September 17, 2022

When I bought my truck I got the ding package. Took my truck there twice. Both times the guy wasn’t their. I pay a lot of money for this package. I deserve better service. I’m not to happy with re More

by DODGE624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcy Prave
Sep 19, 2022 -

Regal Honda responded

Dodge624, we pride ourselves on customer service and transparency. Please call the Service Manager Levi Dillard at 863-577-3133 to share more about what happened so we can help.

Sep 20, 2022 -

DODGE624 responded

Called the number you gave me 8635773133 Levi Dillard two times no answer.just keep ringing. What joke

September 13, 2022

My maintenance was completed as needed. My concerns that I had brought up were addressed . More

by MSCHULDHEISZ
Recommend Dealer
Yes
Employees Worked With
Marcy Prave
Sep 20, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

September 11, 2022

Chris was very helpful in getting my vehicle checked up and explained anything I needed to know. Very pleased. More

by ANTONIO.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac, Andre Betances, Baziel Cabrera
Sep 20, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

September 08, 2022

I was under the impression that I would have free quote for my damaged lock. Advisor checked my maintenance coverage and told me it would not be covered under and cost would be $900. I did not want to go w More

by Tot7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 22, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

September 06, 2022

The only thing I was annoyed about was that when I wanted to change/cancel 1 of my 2 appointments, they cancelled both and weren’t listening in that aspect. The initial service was great. More

by TayTayScout15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra
Sep 20, 2022 -

Regal Honda responded

Thank you for your feedback and we apologize for the inconvenience.

September 04, 2022

First of all, had to come in twice. One person told me one thing about the time & Megan gave me a different time schedule. No explanation that I had to put. $50 down for a rental. Was n More

by patricial5
Recommend Dealer
No
Employees Worked With
Megan Barnes
Sep 06, 2022 -

Regal Honda responded

Please call Service Manager Levi Dillard at 863-577-3133

September 04, 2022

The service was quick. I had an issue and I was able to bring to the service department it was resolved. I left a happy customer. More

by ANDREAWGORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Eric Allen
Sep 20, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

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