Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Regal Honda - Service Center

Lakeland, FL

4.4
2,344 Reviews
Call Service Center (863) 509-4963

2,344 Reviews of Regal Honda - Service Center

Sort by
August 21, 2024

The best above and beyond for a customer who needs reassurance starting with Doug Maynard More

by arlene8055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Maynard
Report | Print
Aug 22, 2024 -

Regal Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

August 20, 2024

Service has been poor ever since we bought our new car there last May. Very disappointing that they do not care about you after you buy the car. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Regal Honda responded

We’re sorry you had a bad experience. We would like to speak with you in regard to your experience, please contact Jeff Soloj – Honda Service Manager to discuss 863-577-3133

August 18, 2024

The staff is always pleasant. I don’t know why you require a minimum word answer… it is aggravating! More

by DMDHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Regal Honda responded

We are grateful that you took the time out to leave us a review.

August 16, 2024

At the honda dealership everyone was polite, helpful, and found solutions quickly, thank you Honda folks. More

by bebekrystalrose
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver (woman) forgot her name. So sweet and nice.
Report | Print
Aug 19, 2024 -

Regal Honda responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.

August 13, 2024

Ray was great! He let me know what my warranty would cover and what I would be responsible for. He’s top notch! More

by NUTMEGGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Regal Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

August 13, 2024

Wait time is too long for an oil change, im always waiting at least 2 hours. More

by KASEYMARIE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Regal Honda responded

We apologize for the extended wait time you experienced and we regret any inconvenience this caused.

August 10, 2024

The Regal Honda Service Dept is tops. They are customer friendly, very timely, and provide a total cost sheet prior to the work. And for an additional perk, a coupon is available when More

by donaschich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Garcia-5Star, Michael Gronholm-5*, Lily Fields 5*,
Report | Print
Aug 19, 2024 -

Regal Honda responded

Thank you so much for taking the time to share your experience at Regal Honda. We take pride in knowing our customers are happy with their store experience.

August 09, 2024

Great service and great staff. I couldn’t ask for anything more. Good job! Thank you More

by diannekelter
Recommend Dealer
Yes
Employees Worked With
I don’t know their names but it was a flat tire they could plug it
Report | Print
Aug 19, 2024 -

Regal Honda responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

August 09, 2024

Very good service , friendly , easy going. I had a great visit while I was there More

by miguelsurco02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Report | Print
Aug 09, 2024 -

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

August 06, 2024

As always service was outstanding. Megan is the best s r vice advisor par none More

by jroberttillson
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Regal Honda responded

We really appreciate your business and helping to share the word about Megan.

1
...
7
8
9
...
235