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Regal Honda - Service Center

Lakeland, FL

4.4
2,575 Reviews

2,575 Reviews of Regal Honda - Service Center

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June 04, 2025

They take care of your car, and if there is a problem, they fix it More

by Aaortizlapaz7603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Honda responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

June 04, 2025

Business practices has changed, I was harassed to purchase services that I didn't need or want. When I said no I was still charged for service I didn't approve. I told the service worker and the ca More

by AUNTIEMICHELLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Honda responded

Thank you for bringing this to our attention. We’re truly sorry to hear about your recent experience and want to sincerely apologize for any frustration or discomfort caused. What you’ve described does not reflect the standards of service and transparency we strive to maintain. We take your concerns seriously, would you please contact me directly? Thank you, Johnny Mullins - Service Manager - (863) 356-4439

June 04, 2025

Was fast got in and out in 30 mins love it very professional ask some questions about my paint cat scratches next time More

by garciaxdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Honda responded

I’m happy to hear that our team provided you with excellent service. Thank you!

June 04, 2025

Rob was so nice and sweet. Once he checked me in he checked to see what was still covered to have done while my car was being worked on. I would love to have him as my service More

by bxjj08300413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Regal Honda responded

We're delighted to hear that Rob provided such attentive service during your visit at Regal Honda! It's wonderful knowing he made the process smooth and informative for you. We look forward to welcoming you back anytime!

June 04, 2025

1st time at this location, not much to say. Always been to Winter Haven dealer. More

by elizabethortiz106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Hartley
Jun 04, 2025 -

Regal Honda responded

We hope to see you again!

June 03, 2025

I had excellent service from Rob Young. The internet workstation is quite convenient I had good service More

by thomas.hagerty
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jun 04, 2025 -

Regal Honda responded

We’re glad that you enjoyed your visit.

June 02, 2025

Best Dealership! Ray Taylor and Chrissy Hartman are the best. Just started working with Sheron Wilkins, he understands what we are looking for in a vehicle. More

by FRABECFL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheron Wilkins, Geo Davis
Jun 04, 2025 -

Regal Honda responded

We’re so happy to hear you had a great experience at Regal. Thank you!

June 02, 2025

I really enjoy my new 2025 ,It has beautiful legs room and ,I’m about to send some more people over More

by Trisa Duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Nesbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Regal Honda responded

We're happy to hear you're enjoying your vehicle, Trisa! We appreciate you recommending us to others and hope you won't hesitate to reach out if our Regal Honda team can assist you again in the future!

June 02, 2025

The workers were very nice, polite and friendly, I enjoyed their hospitality and they were very helpful More

by rkennedy120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Regal Honda responded

We're delighted to hear that you enjoyed the hospitality and found our team at Regal Honda helpful! Thank you for sharing your positive experience with us.

June 01, 2025

It was smooth, quick and efficient. I enjoy the customer service and how they resolved my issue in a timely manner. More

by ANTWUN1
Recommend Dealer
Yes
Jun 02, 2025 -

Regal Honda responded

We're delighted to hear that your experience was smooth and efficient at Regal Honda! Our team is always here to provide excellent customer service. Thank you for sharing your feedback! Safe travels!

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