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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews
Call Service Center (863) 509-4963

2,462 Reviews of Regal Honda - Service Center

Sort by
January 31, 2025

Very welcoming and accommodate all my needs, I would recommend them anytime! Just wow thanks More

by fmonrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Caldera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Blomeley
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Feb 01, 2025 -

Regal Honda responded

F. Monrose! Thank you so much for your kind words! We're thrilled to hear that you felt welcomed and that we could accommodate all your needs at Regal Honda. Your recommendation means the world to us.

January 31, 2025

So I get my car back from having a fuel pump recall fixed and I come back to my car having my belongings all over my car, a smell of smoke/ grease in my car and the back panel of my console not put back in a More

by jessallen2021
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes, Kelsey Johnson, Austin Blomeley
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Feb 03, 2025 -

Regal Honda responded

This is concerning to hear, and I apologize for the condition in which your car was returned. We strive for professionalism and care during service appointments, so it's disappointing that we missed the mark here. Please reach out directly so we can address these issues promptly. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

January 28, 2025

I arrived about 15 minutes early for my Appointment and was checked in immediately. I received a ride home from your courtesy Shuttle and had a very pleasant ride home. I arrived home for approximately 20 More

by DELSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Regal Honda responded

Hi Del SK! Thank you for sharing your experience with us! We're delighted to hear that our team at Regal Honda provided prompt service and a pleasant shuttle ride. We appreciate your feedback and look forward to serving you again in the future!

January 27, 2025

Rob took care of my Honda accord in a timely and efficient manner. Thank you More

by hisbeloved1
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Regal Honda responded

Hi! Thank you for leaving us this five-star review and for your kind words about Rob from our service team at Regal Honda! We'll see you next time!

January 26, 2025

Very professional staff. Was greeted warmly when I first arrived at the dealership. Loved the snacks and drinks. More

by CW4DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Regal Honda responded

We're delighted to hear that you had a warm welcome and enjoyed the snacks at Regal Honda! Our team always aims to provide a professional and pleasant experience. Thanks for sharing your feedback!

January 26, 2025

Everything was good and was done in a timely manner. Good service all around always More

by treythompson0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
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Jan 27, 2025 -

Regal Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! - Regal Honda

January 25, 2025

All employees I encountered were smiling and polite. It was a little bit of wait but considering how many customers they were taking care of, it wasn’t too long for a lot of recalls in vehicles. More

by DLMOB57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Regal Honda responded

Thank you for your patience and understanding during your visit to Regal Honda. We're glad our team provided friendly service, even with the busy schedule. We appreciate your feedback!

January 24, 2025

It took a while to complete the service on my vehicle, but service was good More

by leehigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Regal Honda responded

Hi Leehigg! Thank you for leaving us this five-star review and for your kind words about our service team at Regal Honda! We'll see you next time!

January 22, 2025

Long waits with no offers for ride or rental car. Car not fixed with life and death problem. More

by pamkapocsi
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Regal Honda responded

I'm disappointed to hear that your experience with our team did not meet expectations. Please contact me directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Chrissy Hartman - Service Lane Manager - 8635773208

January 21, 2025

They are kind with clients and they provide an excellent service. They have courtesy riding and that's awesome. More

by yreyes70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes, Kelsey Johnson, Austin Blomeley
Report | Print
Jan 21, 2025 -

Regal Honda responded

Thank you for reviewing your recent visit here at Regal Honda! We're delighted to know our team made it a great one. We appreciate your support and hope to see you again in the future!

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