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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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February 15, 2023

Time to service was longer than expected. No complimentary car wash - I was bombarded with text messages about new tires, etc. when I stepped on the grounds of Regal. More

by P2peckham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get a name as my service manager was not there - Austin Smith
Feb 25, 2023 -

Regal Honda responded

Thank you for your feedback, unfortunately the carwash is temporarily closed due to contruction. it should be back soon!

February 14, 2023

Rob young does a great job with my crv when I bring it in for service. More

by SSW1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 13, 2023

It’s not too bad but definitely will squeeze the most amount of money out of you. I spent 700$ of things I don’t know what what just for them to tell me they didn’t have the part then on the next visit I More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barnes
Feb 13, 2023 -

Ricardo responded

!!!

Feb 14, 2023 -

Regal Honda responded

RIcardo, We strive to offer an unmatched service experience that provides you with transparent, accurate and true information concerning your vehicle! It saddens me that we did not leave you with that impression. It is my desire to help you turn that experience around and I would like the opportunity to do so! Please give me a call or send me an email: Levi Dillard - Service Director 863-577-3133 or levi.d@regallakeland.com. (My phone has been acting strange lately so if you are unable to get ahold of me, please send me an email and I will respond as soon as I am able!)

February 10, 2023

Mike was very easy to speak too, and was straight to the point. He worked with me based upon my needs and wants. More

by Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen
Feb 25, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 09, 2023

The team had a large amount of cars to process but fit me in quickly and shuttled me to work and back on time. Appreciate it. More

by james.l.arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 08, 2023

I had contacted Chrisy in the service department regarding recent service done on my mom's 2020 Civic. She was excellent! More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 06, 2023

Truly great experience, they sit down and take there time with you. Highly recommend Lakeland Regal Honda More

by IsaiahAlejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Killingsworth
Feb 25, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 04, 2023

The wait was as estimated and my brakes are better. The waiting area is decent. More

by BARBCANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 25, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 03, 2023

They always take good care of me and leave my car super duper ultra clean More

by Manuel Guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 02, 2023

Always professional, friendly. Honest evaluation. Helpful with questions and conerns. Helps that I deal with the same person. More

by SDEARDORFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Regal Honda responded

So glad to hear that everything was perfect!

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