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Regal Honda - Service Center

Lakeland, FL

4.4
2,464 Reviews

2,464 Reviews of Regal Honda - Service Center

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April 25, 2023

In my 20+ years of Honda ownership, this is the best service I've ever received. Chrissy, our service rep, was just amazing. We were treated as family. There is another Honda dealership much closer t More

by ksch994462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Did not communicate with me when parts arrived causing me to rescheduled a fully paid trip. My service was supposed to be done 3 weeks prior to when it actually got done. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin (Service)
Apr 24, 2023 -

Regal Honda responded

Your feedback is important to us. Please contact customer service manager Janni Rivera 863-333-4686 to share more about your experience.

April 22, 2023

Quick knowledgeable, courtesy, courtesy Everything was clean, and everyone was very kind Thanks I will return More

by susanbain3000@gmail.com
Recommend Dealer
Yes
Employees Worked With
Shalymov
April 21, 2023

Everything was backed up, from the time that I pulled into the parking lot. It took almost 30 minutes just to get checked in. Then I was there for three hours total for an oil change that should've taken More

by Suzi
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Apr 21, 2023 -

Suzi responded

Chrissy is a superb service advisor. Knowledgeable, kind, honest and friendly.

April 21, 2023

Prompt, courteous and friendly staff. We will definitely come back to use your Service Department. Thank you very much. More

by Albert2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
April 15, 2023

Jessica Torres and Felix are amazing assets to the Regal Honda Family! Thank you all for your professionalism and service! God Bless You More

by Jose Angel Andujar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Apr 18, 2023 -

Regal Honda responded

Jose, thank you for being part of the Regal Honda family. We are happy to have them as part of our team too!

April 15, 2023

Great service department with really friendly help people that makes Regal Honda Great. I strongly recommend them to others! More

by Huskerdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda.

Apr 18, 2023 -

Huskerdad responded

They are great to work with and do great work as well very good service.

April 14, 2023

Chrissy is the best. She was professional and polite and a delight to work with. Highly recommend and hope she is my advisor in the future More

by m.vazquez91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

I had an appointment for Service and they took me in on time with no issues. More

by tutynyc2002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
April 11, 2023

5 Kyle and Leah were both very professional. Both knew their product and were able to get me into the vehicle that fit my needs the best. based on the quality of customer service I received. I w More

by DAVIST.JOHNSTON@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Leah And Kyle at preowned
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