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Regal Honda - Service Center

Lakeland, FL

4.4
2,458 Reviews

2,458 Reviews of Regal Honda - Service Center

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May 15, 2023

An appointment was made on line and NOT transferred in total to service. Therefore I never received complete service against the appointment. They said they were too busy. More

by gmputtick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard, Megan Barnes
Jul 14, 2023 -

Regal Honda responded

thank you for you feedback we will look into this technical issue.

May 13, 2023

Car was serviced on time. Other recommendations were suggested and taken care of in a timely manner. More

by Joan1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda.

May 12, 2023

Friendly and knowledgeable staffs. Upon arrival, promptly checked in and guided me to waiting area. Notified me in waiting area about recommended and due repairs and carried out quickl More

by H Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard, Megan Barnes
May 12, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda.

May 12, 2023

THe body shop said the work has to be done by service and that they would get it set up and call to schedule my car for the repair I have been waiting for them to complete for 1 year and 4 months. That is th More

by CHARLY61FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAVE Body Shop
May 12, 2023 -

Regal Honda responded

Please contact Body Shop Manager KC at 863-577-3771 to discuss.

May 11, 2023

very professional. explained everything clearly and answered all questions. The entire staff was very very nice and pleasant. More

by lnj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
May 12, 2023 -

Regal Honda responded

Thank you for choose Regal Honda.

May 11, 2023

Very responsive and easy to work with They were thorough and found and fixed the problem More

by JEFFREY.R.LEOPOLD@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
May 12, 2023 -

Regal Honda responded

Thank you for trusting our team to help you.

May 09, 2023

Thanks to Rob, excellent service and communication with me. Recommend Regal Honda 100%. Thanks also to the technician. Good job. Thank you More

by jrcruz1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Honda responded

Thank you for choosing Regal Service.

May 07, 2023

Chrissy was amazing from start to finish ! Chrissy’s customer service skills are very high More

by noeljarquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
May 09, 2023 -

Regal Honda responded

Thank you, we love Chrissy!

May 07, 2023

Service Department. Very prompt and thorough. Cannot remember the employee, but she was very professional. In the past, both Ray and Chrissy have been great! More

by STEPHEN.HART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

May 07, 2023

Megan met me as I walked through the door and provided outstanding service in getting me quickly signed in and keeping me informed as to the progress of the work being completed while I waited. As an "old More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
May 09, 2023 -

Regal Honda responded

Thank you, we strive for a great customer experience.

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