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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews
Call Service Center (863) 509-4963

2,462 Reviews of Regal Honda - Service Center

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July 27, 2023

Muy contenta von el servicio. Los empleados se portaron muy bien. Excelente servicio. Recomendado al 100% More

by evelynmuniz081165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moisés
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Jul 27, 2023 -

Regal Honda responded

Muchas gracias!

July 26, 2023

Always found Regal to be reliable and very friendly and cooperative.. providing transportation to and from home and regal when maintenance was completed. More

by BENNYBARTLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal Honda, thanks for sharing.

July 25, 2023

Shalmav was courteous and friendly. The wait time was not long . The tech was on time More

by TCORBETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalamav
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Jul 27, 2023 -

Regal Honda responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Regal Honda.

July 25, 2023

Attention to service was great it’s the price that was a shocker thought it was outrageously high More

by fernandalawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard, Megan Barnes
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Jul 27, 2023 -

Regal Honda responded

We're sorry to hear that you feel like you were overcharged. We strive to offer fair and competitive pricing, but we understand that perceptions can vary.

July 25, 2023

Always prompt and courteous service. Shuttle service great. Wish you still did the interior vacuuming and cleanings as before. More

by MELLMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alondra
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Jul 27, 2023 -

Regal Honda responded

Thank you!

July 21, 2023

They did not tell me I would be charged for brake fluid changed for $171 before they did it. I was not prepared for that cost. If they had I would have refused. More

by dbwh1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get the young man’s name. He was a skinny very young man. A little shy. He is the one that didn’t tell me of the brake fluid change and the charge.
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Jul 27, 2023 -

Regal Honda responded

We're sorry to hear that you had a negative experience. We strive to provide exceptional service to our customers, and it's disappointing to hear that we fell short in your case. We will review this issue with our team and take steps to improve our communication.

July 21, 2023

Prompt attention. Professional check in. Service completed ahead of quoted time at cost quoted. Most satisfied with service visit More

by rgscall
Recommend Dealer
Yes
Employees Worked With
SHALYMOV
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Jul 27, 2023 -

Regal Honda responded

We’re thrilled to hear you enjoyed your experience at Regal. Thank you!

July 21, 2023

Levi did a great job! Wonderful to work with! I couldn’t have asked for a better sales person! More

by Wilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi in sales
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Jul 27, 2023 -

Regal Honda responded

Congratulations on your purchase!

July 21, 2023

Everything was awesome! Levi from the sales team did a great job! Service team addressed everything and had our vehicle ready quickly! More

by Wilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi from sales
Report | Print
Jul 27, 2023 -

Regal Honda responded

Thanks so much for sharing your experience with us.

July 21, 2023

Great communication and service! I've always taken my vehicle here and always had good service. More

by chadmaslanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jul 27, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda.

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