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Regal Honda - Service Center

Lakeland, FL

4.4
2,461 Reviews

2,461 Reviews of Regal Honda - Service Center

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February 25, 2025

Rob was fantastic! Very friendly and always with a smile. Only concern has nothing do with Rob, but wait time is still long 😟 More

by KEYLAPAGAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Regal Honda responded

We're delighted to hear that Rob provided you with friendly service at Regal Honda! We appreciate your patience regarding the wait time and will work on improving this aspect. Thanks for sharing your feedback!

February 18, 2025

The best dealership in Lakeland i especially like the waiting area it reminds me of home. More

by shanecetailo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Regal Honda responded

We're glad to hear it! Thank you so much for the five-star rating! – Regal Honda

February 18, 2025

Very friendly customer service, wait is always a bit significant but the quality of care makes it worthy. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Blomeley
Feb 19, 2025 -

Regal Honda responded

We're delighted to hear that our friendly customer service at Regal Honda made your visit worthwhile, even with the wait. Thank you for sharing your experience! Safe travels!

February 17, 2025

Im very happy with the servis they are very friendly and professional thank you for the good servis More

by carolgomez32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Regal Honda responded

Thank you!

February 16, 2025

We were pleased with our purchase of the CRV. We felt that the salesperson and his manager worked we us to reach a mutually acceptable agreement. I also appreciate the friendly greeting and prom More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Regal Honda responded

Thank you!

February 16, 2025

brought my car in for oil change and safety recall. after getting home i noticed one of my wheels was scratched. an oily hand print was on my hood. and oil drop were left on my valve cover More

by ChadB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Regal Honda responded

Thank you for your feedback. I'm sorry to see that you had a negative experience. We take customer satisfaction seriously. If you’re open to it, please reach out to Chrissy-Service Lane Manager directly so we can address your concerns.

February 12, 2025

she was courteous and informative. kept me updated on the status of my car. awesome More

by winniej42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Regal Honda responded

We really appreciate you taking the time to leave Regal Honda this awesome review, Winnie! Thank you!

February 12, 2025

Fantastically efficient and great customer service. Felt like my concerns were met with excellence and care. Keep it up! More

by tylerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Regal Honda responded

Tyler, thank you for the fantastic feedback! We're delighted to hear that our team at Regal Honda met your expectations with efficiency and care. We look forward to serving you again in the future!

February 09, 2025

Amazing customer service. The advisors were great getting my car taken care of in only two days. More

by S. R.
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson
Feb 10, 2025 -

Regal Honda responded

We're happy to hear our team provided great service and got your car taken care of so quickly at Regal Honda. We look forward to serving you again! Have a great ride!

Feb 10, 2025 -

S. R. responded

I look forward to coming back to exceptional customer service.

February 09, 2025

I was always told dealerships are more expensive but I started taking my car to the regal honda. I found the prices were great and they're more experienced on my type of vehicle as they work on only hond More

by brianhahn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes, Kelsey Johnson, Austin Blomeley
Feb 10, 2025 -

Regal Honda responded

Brian, we're delighted to hear that you've found great value and expertise with us at Regal Honda. Our team is dedicated to providing top-notch service for your vehicle, and we look forward to seeing you again!

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