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Regal Honda - Service Center

Lakeland, FL

4.4
2,344 Reviews

2,344 Reviews of Regal Honda - Service Center

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September 27, 2024

Went in for an oil change. The visit was very pleasant.. Wilson in service was very friendly and helpful. He was very professional and he really made my visit worth. while. More

by shannonwearing79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Sep 27, 2024 -

Regal Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

September 27, 2024

Very honest and forth right ever one followed up and was in communication .very good so far More

by mjaplan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

September 26, 2024

The inventory was good for the vehicle I wanted and they had several models available to test drive. More

by pcbninja
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Regal Honda responded

Thank you for the 5-star review.

September 24, 2024

The service was great. Regal was honest and straight foreard I would recommend them for future business. More

by mjaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Regal Honda responded

The team at Regal is thrilled you’re happy with your recent store visit.

September 22, 2024

Always very helpful. Easy to get an appointment. I loke being blessed to drop off my car the might before. More

by brubevcraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us.

September 21, 2024

Couldn't be more pleased with my service, or my service associate, Levi. I will be back More

by KACIE6307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi ⭐⭐⭐⭐⭐
Sep 26, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us a review - it's much appreciated!

September 21, 2024

I have purchased 2 Honda’s from this dealership. I all ways have had good experience with the vehicles . So far so good. More

by artusfla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Regal Honda responded

Thank you so much for the positive review. We're happy that you're happy, and we're looking forward to your next visit to Regal.

September 20, 2024

Chrissy is always courteous, helpful, and extremely knowledgeable and efficient re our car repairs. As a matter of fact, we always ask for her specifically, as we know we can trust what she says and More

by BDFRYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

September 20, 2024

Austin Smith was very polite with me but the next day when I left two messages for him to call me back he never did and one message was to give him our new phone number and still never heard from him. More

by MISSISSIPPI74635
Recommend Dealer
Yes
Employees Worked With
Austin Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Regal Honda responded

I apologize for the missed communication and any inconvenience it caused. We aim to provide timely responses, and I will personally follow up to ensure this doesn’t happen again. If there’s anything else I can assist with or if you still need to provide the new phone number, please feel free to reach out directly.

September 18, 2024

Rob was Courteous and responsive He explained the services details and allowed for my decision on the repair and dollars More

by Baking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Regal Honda responded

Thank you!

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