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Regal Honda - Service Center

Lakeland, FL

4.4
2,394 Reviews

2,394 Reviews of Regal Honda - Service Center

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December 18, 2024

This dealership has been great to take care of any issues I may have with caring and concerns the service department is quick. Clean and professional More

by Regina Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith, 3rd Party User Access - Coxautoinc
Dec 18, 2024 -

Regal Honda responded

Regina, we're delighted to hear that our service department at Regal Honda has been taking great care of you. Thank you for the positive feedback!

December 17, 2024

Everyone I dealt with was very helpful, nice and knowledgeable. Wait was longer before but that didn’t bother me More

by kristi.rouillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Regal Honda responded

Kristi, we're delighted to hear that our team at Regal Honda provided you with helpful and knowledgeable service. Thank you for your patience and understanding!

December 16, 2024

Ray is great as always. I've used him for many years, and he has never let me down. More

by JHYOUNGBLOOD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Regal Honda responded

This is great to hear! Thank you for your continued trust and support! - Regal Honda

December 15, 2024

Excellent service. Great Job. Answered all my questions about the service and even some other questions in addition about future service. More

by TBRAUNECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Regal Honda responded

TBRAUNECK, we're delighted to hear that our team at Regal Honda provided excellent service and answered all your questions. Thank you for the positive feedback!

December 13, 2024

Great Experience thank you so much i would recommend you to my family and friends More

by daze314
Recommend Dealer
Yes
Employees Worked With
Levi Bildoeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Regal Honda responded

Our Regal Honda team is honored to receive your support! Thanks so much for visiting us and please don't hesitate to reach out if we can be of service again in the future!

December 11, 2024

I was very surprised by the way that myself and others were treated ,having to wait over four hours just to get a new tire put on my vehicle then finding out that part of the problem was that the employee More

by hcohen213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Maynard was excellent to work with,give him ten stars ⭐️
Dec 12, 2024 -

Regal Honda responded

It's disappointing to hear about your experience with the tire service and the extended wait time. We strive for efficiency and expertise, so it's concerning that we fell short in this instance. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

December 11, 2024

Rob is always friendly and I appreciate his customer service. I've never had a bad experience with him. More

by NM_GUADALUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Regal Honda responded

We're delighted to hear that Rob consistently provides you with excellent service at Regal Honda. Thank you for sharing your positive experience, and we look forward to serving you again!

December 11, 2024

Took a little time to get the harness for the recall on my rear camera but it was worth it in the long run. Ray weas great as usual and they did a nice job. More

by dasilvase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Regal Honda responded

We're glad to hear that Ray and the Regal Honda team provided great service, even with a bit of a wait for the harness. Thanks for your patience and trust in us!

December 11, 2024

Mr. Ray was very respectful and he took good care of our car We appreciate him very much Thank you, RegalHonda for your very best performance. More

by Wela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Regal Honda responded

Thank you for the wonderful feedback! We're delighted to hear that Mr. Ray provided excellent service and took great care of your car at Regal Honda. We appreciate your support and look forward to serving you again in the future!

December 08, 2024

Clayton and Nick were very helpful and courteous. I was very impressed with both of them. More

by do0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geo Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Regal Honda responded

We're glad to hear that Clayton and Nick were helpful and courteous at Regal Honda. We truly appreciate your kind words and see you again! Safe travels!

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